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Aparthotel

Cheval Phoenix House at Sloane Square

5.0 star property

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Photo gallery for Cheval Phoenix House at Sloane Square

Front of property
Luxury Loft Open Plan One Bedroom | Living area | Flat-screen TV, DVD player, iPod dock
Deluxe Loft Open Plan One Bedroom with Sofa Bed | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk
Deluxe Two Bedroom Apartment | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Flat-screen TV, DVD player, iPod dock

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 Wilbraham Place, London, England, SW1X 9AE
  • Place, King's Road
    ‪4 min walk‬
  • Place, Sloane Square
    ‪4 min walk‬
  • Place, Harrods
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Luxury Open Plan One Bedroom Apartment

Luxury Open Plan One Bedroom Apartment | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Luxury Open Plan One Bedroom Apartment

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury One Bedroom Apartment

Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Luxury One Bedroom Apartment

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Loft Open Plan One Bedroom

Luxury Loft Open Plan One Bedroom | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Luxury Loft Open Plan One Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed

Deluxe Loft Open Plan One Bedroom with Sofa Bed | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Deluxe Loft Open Plan One Bedroom with Sofa Bed

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury One Bedroom Apartment with Sofa Bed

Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Luxury One Bedroom Apartment with Sofa Bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Deluxe One Bedroom Apartment

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe One Bedroom Apartment with Sofa Bed

Deluxe One Bedroom Apartment with Sofa Bed | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Deluxe One Bedroom Apartment with Sofa Bed

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Living area | Flat-screen TV, DVD player, iPod dock

Deluxe Two Bedroom Apartment

  • City view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
3 Sloane Gardens by UnderTheDoormat
London City Centre
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
4.7 out of 5, Exceptional, 46 reviews
The price is CHF 243
includes taxes & fees
14 Jun - 15 Jun
3 Sloane Gardens by UnderTheDoormat

About this property

Cheval Phoenix House at Sloane Square

Along with a fitness centre, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. A flat-screen TV with satellite channels and a DVD player provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as an espresso maker and bathrobes.
Cheval Phoenix House at Sloane Square offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. This accommodation offers separate sitting areas and includes dining tables. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include a fitness centre.
During your stay at Cheval Phoenix House at Sloane Square, you're just a quick walk from Harrods. You'll find features such as free WiFi in public areas, plus a gym and dry cleaning service. This luxury aparthotel has 34 apartments over 6 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a sitting area
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Sloane Square and 9 minutes on foot from Harrods
  • Pets welcome for a fee
Cheval Phoenix House at Sloane Square offers its guests a fitness centre, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The luxury Cheval Phoenix House at Sloane Square also features laundry facilities and dry cleaning/laundry services. A complete renovation of Cheval Phoenix House at Sloane Square was completed in July 2024.

This 5-star London aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Up to 25 kg per pet
  • Fee: GBP 50 per accommodation per night (maximum GBP 250 per stay)
  • Service animals exempt from fees
  • Deposit: GBP 100 per night

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 34 units
  • 6 floors
  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Connecting units available
  • Renovated - July 2024
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per night (maximum GBP 250 per stay), plus a deposit of GBP 100 per night
  • Weight limit: 55 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 100 per night
  • Pet fee: GBP 50 per accommodation, per night (maximum GBP250 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cheval Phoenix
Cheval Phoenix House
Cheval Phoenix House Apartment
Cheval Phoenix House Apartment London
Cheval Phoenix House London
Cheval Phoenix House London, England
Phoenix House Hotel London
Cheval Phoenix House
Cheval Phoenix House at Sloane Square London
Cheval Phoenix House at Sloane Square Aparthotel
Cheval Phoenix House at Sloane Square Aparthotel London

Cheval Phoenix House at Sloane Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 88 reviews
Rating 8 - Good. 16 out of 88 reviews
Rating 6 - Okay. 2 out of 88 reviews
Rating 4 - Poor. 4 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jackie

Liked: Cleanliness, check-in, communication, listing accuracy
Great location near Sloane Square and Cadogan Hall. We stayed to visit Royal Albert Hall for a concert, 25 minutes walk away. Amazingly quiet apartment, well furnished and equipped, very comfortable and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great property and a credit to the Cheval brand.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Kweku

Liked: Cleanliness, amenities, property conditions & facilities, communication
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, room comfort, communication

A very comfortable stay

We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
Stayed 18 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Excellent value

Very good overall for location and excellent value
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Disliked: Room comfort

Nice apartment, uncomfortable sleep

Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Superb accommodation in Knightsbridge

Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Good
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Allison

Liked: Cleanliness, property conditions & facilities, room comfort

Perfectly adequate but overpriced for what you get

The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Unimpressed!!

Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place and the area

We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Le cheval Phœnix House est extrêmement bien situé à 2 pas des grands magasins que sont Harvey Nichols et Harrods. L établissement en lui même est simple mais offre tout le confort possible. La cuisine est parfaitement aménagée et la chambre très agréable et cosy.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O apartamento era espaçoso, impecavelmente limpo e bem equipado. O prédio está em uma excelente localização em uma rua tranqüila a apenas 2 minutos de caminhada até o metrô e Sloane Square lojas. A recepção está aberta durante todo o dia e à noit
Stayed 5 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
妈的，真他妈差，就跟国内最低级旅馆差不多，服务人员非常傲慢（特别是前台那个男的），建议华人少定这家酒店、非常垃圾酒店。卫生很差，还有很多不明生物歪曲的毛在床上。妈的……
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel luxueux et récent. Grand confort et emplacement privilégié
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
struttura nuova, con camere molto ampie, pulite e con possibilità di utilizzo della cucina. ottimo ci ritornerò
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

PETER

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
エントランスが狭くて安っぽい。高い評価だったので選んだが、そこまでの評価には値しない。バスタブはなく、キッチンは短期滞在には不要。
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

kaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely well-appointed apartment

Comfortable apartment with lovely amenities. Having kitchen with small washer/drier was handy! Friendly helpful service, quiet location. Walking distance to high end shopping, tube/bus access and many restaurant choices. Enjoyed delicious Indian dinner next door at Kahani 2 nights.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area.

Great location. Quiet area. Very clean rooms. Friendly staff. Well equipped. Washing machine, fridge, oven... Etc all available. Dining table for 6 available. Living area for 4.
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheval Phoenix I ll be back soon!

It was perfect, I felt myself at home, clean, silence, and quality. Perfect for people in business trip!
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Noisy but very neat and new.

A bit noisy in the apartment - street traffic in the mornings. There was was also construction going on in a few of the apartments in the building during the day. Workers would arrive early morning and make a lot of noise on the steps outside of the apartment. Perhaps rear facing apartments are quieter.
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for visiting London
Stayed 1 night in May 2018
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, well equipped room

Really enjoyed my stay. Comfortable, well equipped room. Staff was very friendly.
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - friendly staff - Apartment exactly as described Convenient and well serviced
Stayed 7 nights in Oct 2017
Verified

8/10 Good

Morten

Liked: Cleanliness, property conditions & facilities, room comfort

Ok ... good location

Good location ... ok room ... average service
Stayed 3 nights in Jul 2017