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The Suites- St Pancras Hotel Group

4.0 star property

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Photo gallery for The Suites- St Pancras Hotel Group

Family Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Front of property
Shower, hair dryer, towels
Fridge, microwave, espresso maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
31 Argyle Street, London, England, WC1H 8EP
  • Place, St Pancras Chambers
    ‪1 min walk‬
  • Place, Russell Square
    ‪10 min walk‬
  • Place, The British Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Double Suite

Double Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Suite

9.2 out of 10
Wonderful
(36 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite

9.4 out of 10
Exceptional
(38 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Two Bedroom Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Large Two Bedroom Suite

Large Two Bedroom Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Large Two Bedroom Suite

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 5
  • 3 Single Beds and 1 King Bed

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About this property

The Suites- St Pancras Hotel Group

This smoke-free hotel features valet parking, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
The Suites- St Pancras Hotel Group offers 70 air-conditioned accommodations with minibars and espresso makers. 32-inch Smart televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the great public transport around The Suites- St Pancras Hotel Group. During your stay, you'll be within walking distance of The British Museum. Enjoy features like free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • Just a 4-minute drive from The British Museum and 6 minutes from Trafalgar Square
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Suites- St Pancras Hotel Group. Parking is available for a fee.

This 4-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (GBP 35 per night)
  • Limited on-site valet parking

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 35
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: GBP 35 per night
  • Early check-in fee: GBP 35 (subject to availability)
  • Late check-out fee: GBP 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Comfort Inn & suites Kings Cross St. Pancras Hotel
Comfort Inn & suites Kings Cross St. Pancras London
Comfort Inn & suites Kings Cross St. Pancras Hotel London
Jesmond Dene Suites
The Suites St Pancras Group
The Suites St Pancras Hotel Group
The Suites- St Pancras Hotel Group Hotel
The Suites- St Pancras Hotel Group London
Jesmond Dene Suites St Pancras Hotel Group
Comfort Inn suites Kings Cross St. Pancras
The Suites- St Pancras Hotel Group Hotel London

The Suites- St Pancras Hotel Group Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 425 out of 576 reviews
Rating 8 - Good. 96 out of 576 reviews
Rating 6 - Okay. 41 out of 576 reviews
Rating 4 - Poor. 5 out of 576 reviews
Rating 2 - Terrible. 9 out of 576 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, the FREE minibar, comfortable beds, proximity to the station, kind and helpful reception.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and close proximity to train stations.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is located in an excellent area, close to the underground station for local and international travel. We literally rolled our suitcases to get there. We were also able to hop on the underground train to get to other locations very easily. The staff was very helpful. I had to teach a class in the middle of the night (California time), and they helped me to find a location that was quiet and would not bother the other guests. Also, I left one of my items in the hotel room. They called me and helped me to make arrangements to have sent to Amsterdam, my next location. The rooms are cozy. The shower was great, even though it was a bit small. There were free snacks in the refrigerator. We would definitely stay in this hotel again.
Stayed 3 nights in Dec 2025

6/10 Okay

James

Disliked: Cleanliness
Room cleaning needs to promote
Stayed 5 nights in Oct 2025

10/10 Excellent

Haagen

Liked: Cleanliness, staff & service, property conditions & facilities
A great time. Many thanks!
Stayed 1 night in Nov 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location, friendly staff, nice rooms, they even included some socks on the room ! Sadly they were not ours.
Stayed 1 night in Nov 2025

10/10 Excellent

greg

Stayed 2 nights in Nov 2025

10/10 Excellent

ALEXANDRA

Stayed 1 night in Nov 2025

6/10 Okay

Janet

Liked: Cleanliness
The Suites at St Pancras is NOT a four-star hotel. That said, it is clean, conveniently located, has a nice complimentary minibar and a very kind and helpful staff. I should note that from my suite (suite #1 in the basement) I could hear subway trains going by. It wasn’t enough to keep me awake, but it’s something to keep in mind if you’re a light sleeper. Just manage your expectations appropriately about the level of luxury given it is described as a four-star hotel.
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Clean room, staff helpful and kind, close to tube and train station. Room rathe small, good for one person.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice room. Loved the free mini bar. Very nice touch. Great location for access to tube and Euston. WiFi was clunky.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Stayed 1 night in Nov 2025

8/10 Good

Lyndie or Phillip

Liked: Cleanliness, staff & service, amenities
Room was clean and quiet. Was smaller than pictures. But close to St. Pancras station.
Stayed 1 night in Oct 2025

10/10 Excellent

Ming Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good overall stay at The Suite: St. Pancras Hotel Group for a family of 4. Everything was in working condition. Definitely would recommend anyone to stay here 👍
Stayed 5 nights in Oct 2025

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Actually exceeded expectations. This hotel, strangely, outperformed its images and star rating. I was pleasantly surprised, and most noteably, never have I been before. Excellent placement, amentities, and a real air conditioner that actually works.
Stayed 1 night in Oct 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice- they offered to keep our luggage stored for us when we took a short trip to Edinburgh for free which was greatly appreciated. Room was perfect sized for a larger family and conveniently located by the train station. Despite being close to the station it really wasn’t too loud at night either. There was also a lot of great dining options in walking distance. Would stay again in a heart beat!
Stayed 2 nights in Oct 2025

10/10 Excellent

Julianty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service!
Stayed 2 nights in Oct 2025

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conscientious and thorough staff. Bed was great. Short walk to the metro and international train stations. Safe!!! Perfect for single or double travelers if you book the double suite. Would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaison, Edison

Stayed 4 nights in Oct 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, place was clean and tidy with all the amenities. Close to transport and food options.
Stayed 5 nights in Sep 2025

8/10 Good

Mathias

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is within 5 minutes walking distance from the St. Kings Cross train and subway station, and 10 minutes away from the St. Pancras and Euston train stations - very convenient. Although the hotel is nothing fancy, it has evidently been renovated recently, so everything is neat, clean and functional. Staff was friendly and helpful. One nice touch is a "help yourself" coffee/capuccino/latte/hot chocolate machine in a small seating area down in the basement - don't miss it. There are some complimentary goodies in the room, like bottled water, pop drinks and some sweets.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great boutique hotel near
Stayed 2 nights in Aug 2025