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The Suites- St Pancras Hotel Group

4.0 star property

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Photo gallery for The Suites- St Pancras Hotel Group

Reception
Reception
Fridge, microwave, espresso maker
Family Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
31 Argyle Street, London, England, WC1H 8EP
  • The British Museum
    ‪16 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • Trafalgar Square
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Large Two Bedroom Suite

Large Two Bedroom Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Large Two Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 5
  • 3 Single Beds and 1 King Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Two Bedroom Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Suite

Family Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Suite

9.4 out of 10
Exceptional
(33 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Suite

Double Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Suite

9.2 out of 10
Wonderful
(28 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Pullman London St Pancras

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1008)
The price is CHF 231
for 1 room
includes taxes & fees
3 Aug - 4 Aug
Pullman London St Pancras

About this property

The Suites- St Pancras Hotel Group

Hotel with a 24-hour front desk, near The British Museum
This smoke-free hotel features valet parking, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
The Suites- St Pancras Hotel Group offers 70 air-conditioned accommodations with minibars and espresso makers. 32-inch Smart televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the great public transport around The Suites- St Pancras Hotel Group. During your stay, you'll be within walking distance of The British Museum. Enjoy features like free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the proximity to public transport
  • Just a 4-minute drive from The British Museum and 6 minutes from Trafalgar Square
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Suites- St Pancras Hotel Group. Parking is available for a fee.

This 4-star London hotel is smoke free.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 25 per night)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 35
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: GBP 25 per night
  • Early check-in fee: GBP 35 (subject to availability)
  • Late check-out fee: GBP 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Comfort Inn & suites Kings Cross St. Pancras Hotel
Comfort Inn & suites Kings Cross St. Pancras London
Comfort Inn & suites Kings Cross St. Pancras Hotel London
Jesmond Dene Suites
The Suites St Pancras Group
The Suites St Pancras Hotel Group
The Suites- St Pancras Hotel Group Hotel
The Suites- St Pancras Hotel Group London
Jesmond Dene Suites St Pancras Hotel Group
Comfort Inn suites Kings Cross St. Pancras
The Suites- St Pancras Hotel Group Hotel London

The Suites- St Pancras Hotel Group Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 350 out of 452 reviews
Rating 8 - Good. 77 out of 452 reviews
Rating 6 - Okay. 20 out of 452 reviews
Rating 4 - Poor. 2 out of 452 reviews
Rating 2 - Terrible. 3 out of 452 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

pavan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Very friendly and helpful reception staff.
Stayed 1 night in Apr 2025

10/10 Excellent

GLORIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lucky find!

The Suites were wonderfully located, central yet quiet; the staff was welcoming, friendly and helpful; the rooms were well-designed and well-furnished, with comfortable beds, a handy kitchenette, and a tiny bath. The bedding and linens were crisp and clean; the whole place was immaculate, and easy to keep clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was great for us - allowed the 2 kids to have their own twin beds in their own room. The staff was friendly and got the rooms ready within minutes of our early arrival. The rooms were very clean and the aircon was a nice feature. A very short walk to St Pancras and Kings Cross stations. I highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While property was clean and well maintained, staff was helpful and courteous.
Stayed 1 night in Apr 2025

10/10 Excellent

Quynh Nga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Quynh Nga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Perfect staff. Great complimentary snacks & drinks. Thank you
Stayed 1 night in Apr 2025

8/10 Good

DONALD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to King’s Cross. Very clean property and decent amenities. Staff was friendly and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel, Waconia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location if traveling by train, wonderful staff, and very clean rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has 2, 3, or 4-star options. We booked the 4-star suite, but our room is in the basement level. I’m not sure if all the 4-star suites are in the basement, but I would expect higher star suites should be in the higher levels. It comes with some free snacks and drinks which is nice, but the suite is a bit small for 4 ppl. The room is generally clean and comfortable. It has a spacious common area but we didn’t have a chance to use it. The location is excellent with just 5mins walk from King’s Cross St Pancras station.
Stayed 5 nights in Mar 2025

10/10 Excellent

Shireen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and facilities. Walkable to St Pancras, will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, convenient to transportation
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Great stay

Clean and conveniently located. This place was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Allyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and complimentary food and water make this hotel ideal.
Stayed 5 nights in Mar 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown and underground
Stayed 13 nights in Feb 2025

6/10 Okay

Henry

Stayed 4 nights in Mar 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, amenities
Everything was as advertised and then some. The room was great, small by design but it didn't feel cramped. The room layout made it feel bigger than it was. Everything was clean, the staff were wonderful, the breakfast was all that I could ask for and then some. This is my second CitizenM visit. This one being the best to date.
Stayed 5 nights in Nov 2024