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Crowne Plaza London Ealing by IHG

4.0 star property

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Photo gallery for Crowne Plaza London Ealing by IHG

Front of property
Property amenity
Exterior
Point of interest
Junior Suite, 1 Queen Bed (Living Area) | 1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry
  • Bar

Explore the area

Map
Western Avenue Hanger Lane, London, England, W5 1HG
  • Ealing Broadway Shopping Center
    ‪4 min drive‬
  • Wembley Stadium
    ‪5 min drive‬
  • OVO Arena Wembley
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed (Living Area)

Junior Suite, 1 Queen Bed (Living Area) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed (Living Area)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Premium Room, 1 King Bed (Top Floor) | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Top Floor)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed (Top Floor)

Premium Room, 1 Queen Bed (Top Floor) | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Top Floor)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Bathtub (Bathtub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible Bathtub, Bathtub (Bathtub)

8.4 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Ground Floor

1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible, Ground Floor

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

Standard Room, 1 Queen Bed (Walk-In Shower) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Living Area)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza London Ealing by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Crowne Plaza London Ealing by IHG offers 139 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London Ealing by IHG. During your stay, you'll be within walking distance of Ealing Broadway Shopping Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 5 minutes by car from Wembley Stadium and 11 minutes from Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Crowne Plaza London Ealing by IHG. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
W5 Restaurant – This restaurant only serves breakfast.
W5 Bar – This gastropub only serves dinner. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • W5 Bar
  • W5 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 per person
  • Uncovered self-parking fee: GBP 19.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Ealing
Crowne Plaza Ealing Hotel
Crowne Plaza Ealing Hotel London
Crowne Plaza Ealing London
Crowne Plaza London Ealing
Ealing Crowne Plaza
London Crowne Plaza Ealing
London Ealing Crowne Plaza
Crowne Plaza London Ealing Hotel
Crowne Plaza London Ealing
Crowne Plaza London Ealing by IHG Hotel
Crowne Plaza London Ealing an IHG Hotel
Crowne Plaza London Ealing by IHG London
Crowne Plaza London Ealing by IHG Hotel London

Crowne Plaza London Ealing by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 444 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thanuj

Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Plaza Ealing Review

We came to stay only the one night. Great location for atending wembley stadium. The room was pleasant, very comfortable bed. Had everything in you would normally require from a stay. Grwqt added touches in the bathroom; lovely shampoo, Conditioner, handwash and cream provided. My only concern is the window opening - they did not open at all. The breakfast was brilliant, they had everything we liked. The cooked breakfast is very good! We would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Ethan

Stayed 2 nights in Mar 2025

10/10 Excellent

E

Stayed 3 nights in Mar 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i start, from the minute we checked in to the minute we left we had no problems, the staff were so lovely so kind and so attentive, the gentleman who served us in the restaurant Friday night was amazing, he gave us some top tips for travelling aswell as having a normal conversation with us while we waited for our food, in the restaurant we had a very short wait for our food which was so tasty! We had a wonderful time Friday-Sunday. Breakfast Buffett constantly was refilled nothing was ever empty, staff were on it cleaning ensuring you had clean plates and room on the table. The room was 2 single beds which were soft and bouncy very comfortable! Thank you all so much!! The fire alarm did go off at 2:45am on Saturday but staff worked quick to ensure it was turned off and a false alarm.
Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Travelled with partner
Staff very helpful, room clean and comfortable. Food delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

E

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff really friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, just a excellent hotel that gives value for money. I didn't eat at their restaurant but will certainly visit them again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jancika

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Hobbs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great service, terrible beds

Only stayed 1 night but everything was fine. Service was excellent, food was ok but the beds were so uncomfortable.
Stayed 1 night in Dec 2024

8/10 Good

Priyanthi

Stayed 9 nights in Nov 2024

10/10 Excellent

Colin

Stayed 1 night in Sep 2024

6/10 Okay

Jon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ekam Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Public transport was near the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service by the staff

Stayed 1 night in Dec 2024

2/10 Terrible

Richard

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Parthiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I recently stayed at the Crowne Plaza Ealing and had an excellent experience. The hotel is conveniently located near Hanger Lane metro station, making it easy to access central London and other parts of the city. Despite its proximity to major roads, the hotel is remarkably quiet, ensuring a restful stay. The rooms were clean, comfortable, and well-appointed, with all the modern amenities you’d expect from a Crowne Plaza property. The staff were courteous and attentive, always ready to help with any requests or questions. The on-site dining options were impressive, offering a range of dishes to suit various tastes. I particularly enjoyed the breakfast buffet, which had a good variety of fresh and delicious options. Overall, the Crowne Plaza Ealing is an excellent choice for both business and leisure travelers seeking a peaceful, convenient stay in London. I would happily return on my next visit!
Stayed 3 nights in Dec 2024

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location a couple of minutes from the Underground. Couldn't fault the staff they were professional helpful and polite especially the maintenance man and all the breakfast staff. Breakfast was fine but there were no tea facilities, only one pot supplying strong stewed tea, no herbal tea. I had to ask specifically for this which was fine but the staff were already busy. The room could have done with improvement. The bathroom sink did not empty very well so needs checking. The toilet did not flush properly. I was going to contact reception and change room but then the toilet did flush but was temperamental and sometimes didn't flush properly which wasn't pleasant. The room was lovely and big so it's a mystery why the bed is so small. The mattress was cheap and obviously old as there was a dip in the middle. It wasn't a comfy night's sleep. I was surprised as we have stayed at Crowne Plaza in Chester and there was no problem with the room and as a hotel chain I would expect the same high standard. Overall the staff were very hardworking but the rooms need upgrading.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Desmond

Travelled with family
Liked: Cleanliness
The rooms were clean and the beds were comfy.
Stayed 1 night in Nov 2024