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Dockside Hotel

3.0 star property

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Photo gallery for Dockside Hotel

Exterior
Breakfast area
Lobby
Interior entrance
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
55 Sutton Street, London, England, E1 0AY
  • Place, Troxy
    ‪9 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Place, Tower of London
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪88 min drive‬

Room options

View all photos for Small Single Room

Small Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Small Single Room

8.0 out of 10
Very good
(6 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Small Double Room

Small Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

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About this property

Dockside Hotel

This smoke-free hotel features concierge services, a 24-hour front desk and free Wi-Fi in public areas.
Dockside Hotel offers 14 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Dockside Hotel, you'll be within walking distance of Tower Bridge. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge
  • 11 minutes by foot from Thames River and a 4-minute drive from Tower of London
Dockside Hotel offers its guests concierge services. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 1 and younger are not allowed at this property. All guests older than 1 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Dockside Hotel

Dockside Hotel London

Dockside London

Hotel Dockside

Dockside Hotel London, England

Dockside Hotel Hotel

Dockside Hotel London

Dockside Hotel Hotel London

Dockside Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 250 reviews
Rating 8 - Good. 90 out of 250 reviews
Rating 6 - Okay. 54 out of 250 reviews
Rating 4 - Poor. 37 out of 250 reviews
Rating 2 - Terrible. 21 out of 250 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Shahab

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Decent! Nothing special. You get what you pay for. Didnt sleep great. Bed had bedbugs as i found myself scrating all night. Probably the worst case of bedbugs i have experienced. Second night was worse, so dont expect any room cleaning. The room needs a deep clean. Paper thin walls. You wont get much sleep. I was in the room next to the office. All night i could hear talking. Almost like they where in my room. Annoyingly everything some went in and out of the office it sound like someone is coming into your room. I didnt sleep a wink. Bathrooom was stinky and shower tray was blocked. So other than using the toilet i couldnt use the other emmenties. You get breakfast which is serviceable but its cheap processed cakes and pasteries. I chose to skip. If it wasnt for the bed bugs and paper thin walls i would book again. Location convienant and right next to a road which many food options. Staff are friendly and helpful! Shower
Stayed 2 nights in Feb 2026

4/10 Poor

Mu Fei

Disliked: Staff & service, property conditions & facilities
Unfriendly staff:(
Stayed 2 nights in Jan 2026

8/10 Good

Przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

8/10 Good

Michael

Stayed 1 night in Dec 2025

8/10 Good

Jamie

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were friendly. Breakfast was good. Hotel was a little run down but was fine for what we needed. Location was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2025

8/10 Good

alison

Travelled with partner
Liked: Cleanliness, amenities
Very clean, easy walk to tube, friebdly staff.ideal if you need to be in that area. Decor a bit dated, but had everything you need.
Stayed 1 night in Dec 2025

4/10 Poor

Neil

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad security on the room and entering the hotel. Cheap locks and bet not much attention on who comes through. Room had damaged furniture, the bathroom had mould, stank of damp, and the room was boiling hot. Also very noisy from other guests, proximity to the entrance, and from outside. Didn't even stay, preffered a 2 hour train home than stay there.
Stayed 1 night in Dec 2025

2/10 Terrible

Monique

Room was absolutely disgusting,moul
Stayed 1 night in Nov 2025

6/10 Okay

kamran

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room and bathrooms are spotless. Everything looks clean. The only problem is it’s cold. The heater doesn’t work.
Stayed 2 nights in Nov 2025

10/10 Excellent

Liam

Liked: Cleanliness, amenities
Nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities
Very good welcoming and all as described.
Stayed 1 night in Nov 2025

2/10 Terrible

Asra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken tiles in the bathroom, broken toilet, very uncomfortable bed. The place felt unclean. This was the worst stay in our trip. Additionally, the receptionist was very rude. The only perk was that it was close to the tube station but I would never stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and affordable stay at London

Very nice stuff, room was clean but tiny, very close to a tube station. A few shops nearby. Very affordable compared to other options in London
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff
Stayed 1 night in Sep 2025

4/10 Poor

Chelsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money and as a solo female traveller I felt safe
Stayed 1 night in Sep 2025

4/10 Poor

Elizabeth

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived and given the key to our room we were shocked at the smell of the room. One curtain at a window on the street broken blinds.Fridge not on and was very smelly.Tv wasnt working. Kettle was dirty and mould in the bathroom. Floor dirty. We asked for another room which we were given. Better than the other but wardrobe coming away from the wall one curtain hiding broken blinds. Tiles broken in the bathroom. Mould all over the ceiling and round the windows dirty shower. But it was late and the bedding seemed clean until the following night when we found beetles in the bed. I didnt want to think about the fact there were bed bugs. I would not recommend this place to anyone. Didnt feel safe walking to the station as it was dark and young people taking drugs.
Stayed 2 nights in Sep 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our stay wasn’t terrible but I certainly wouldn’t be recommending this hotel to anyone. The best thing about it is the closeness to public transport. Our room was in an awful state of disrepair. The ceilings show a history of leaks into the room and on our first day there was actually a leak coming through. We also witnessed what looked like bed bugs. The staff were friendly in the few dealings we had with them.
Stayed 3 nights in Sep 2025

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Josh

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
When I checked in the staff was polite. The night staff member however was very rude. The room had cracks in the paint, holes in the walls, generally a unkept and and poor standard throughout. It has a dingy and dirty feeling throughout. A chemical like smell lingers around the place. Nothing more than a private room hostel.
Stayed 1 night in Sep 2025

8/10 Good

ANDRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did I stay at the same hotel as the reviews?

Read the reviews and got instant regret booking it, until I went. All staff super friendly and helpful. Very clean everywhere and comfortable bed. Great location for what I needed and will be returning
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for purpose

Second stay in dockside.. room was perfect for purpose .. friendly staff and lovely breakfast staff cora . Will be back !
Stayed 2 nights in Aug 2025

2/10 Terrible

Mark

Disliked: Property conditions & facilities
In a part of London that didnt ooze safety around. Appreciate its London but wish we had paid the extra £20 for a more reputable hotel. The 2 single beds were not comfortable. Didnt get any comfort from the hotel so left without even trying the breakfast.
Stayed 1 night in Aug 2025