easyHotel London City Shoreditch

13. Juli 2023 von Eduardo - Assistant Manager

Dear Marion,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We are disappointed to hear that you found our room size to be small. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.Please accept our apologies regarding the pillow not been given, sometimes if we have too many requests, it's possible not to have available for the guests. We hope this wasn't too much of an incovenience for you.We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

13. Juni 2023 von Eduardo - Assistant Manager

Dear Paul,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

5. Jan. 2020 von Team Member

Dear Guest, Thank you for taking the time to review your stay with us. Kind Regards, Customer Relations easyHotel Old Street

28. Sep. 2018 von saad

Dear guest, Thank you for taking the time to write us a review. We are glad to see that you found our hotel's location ideal during your stay and our cleanliness levels up to your expectations. We are sorry about the inconveniences that our design choice may have brought. As we are a super-budget hotel, we offer basic accommodation with a minimalist design and the ability to upgrade your stay by adding extras (Such as Wi-Fi, Late check-out, Baggage Storage etc.) in order to keep the prices as low as possible. Recently, easyHotel has implemented a new design and today most of our hotels benefit from facilities such as TV and AC Units in the rooms. We are soon going to upgrade to this new standard and we hope that you will be around to experience it! Kind Regards, easyHotel London, Old Street

5. Mai 2023 von Eduardo - Assistant Manager

Dear Christophe,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

12. Okt. 2022 von The Reception Team

Dear Alan,Thank you for taking the time to review your stay with us.Please accept our apologies regarding the issues you have faced.As you have booked via third party they are the one that cancelled your reservation we had no control over that. We do apologised once more.We look forward to your next visit.Best Regards,Nevita - Reception TeameasyHotel London City Shoreditch

21. Jan. 2020 von Team Member

Dear easy Customer, Thank you for taking the time to give us your significant feedback. We are delighted that you’ve enjoyed our super budget and centrally located hotel. We are pleased to hear that our Reception Staff was able to provide you with a great check-in and check-out experience. We aim to provide a clean and comfortable base to sleep, therefore we’re glad that there were no issues in your room while staying with us. We pride ourselves on always offering the best value for money and we’re glad you picked up on this! Thank you for recommending us. We look forward to welcoming you back soon. Best Regards, Customer Relations easyHotel Old Street

16. Okt. 2019 von easyHotel Old Street

Thank you for taking the time to give us your significant feedback. As a super budget hotel, we only offer the basics for a good night’s sleep which are bed, shower and warmth. Some add-ons, such as WiFi and TV, are not included in the price so you don’t have to pay for what you don’t need. You can however add these at an extra charge according to your budget and needs. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have Best Regards, Customer Relations easyHotel Old Street