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Hard Rock Hotel London Ontario

4.0 star property

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Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, blackout curtains
Exterior
Nightclub
Serves lunch, dinner and happy hour

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Place, Western Fair District
    ‪11 min walk‬
  • Place, Aeolian Hall
    ‪13 min walk‬
  • Place, Banting House
    ‪4 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Room (Two Queens)

Minibar, in-room safe, desk, blackout curtains

Classic Room (Two Queens)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Two Queens)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room (King with Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room, Mobility Accessible (King with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, desk, blackout curtains

Family Suite, Mobility Accessible (Gold, King)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout curtains

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout curtains

Suite, Mobility Accessible (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, desk, blackout curtains

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Suite, 1 King Bed, Terrace (Gold) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

Royal Double Room, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Luxury King Room, 1 Bedroom, Executive Level

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Royal Room, 1 Bedroom, Kitchenette, Executive Level

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hard Rock Hotel London Ontario

2 restaurants, an indoor pool and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Change of towels is available on request
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hard Rock Hotel London Ontario, you're just a quick walk from Western Fair District. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, mini golf and zip-lining
  • 5 minutes by car from Budweiser Gardens and 8 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hard Rock Hotel London Ontario offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a children's club, and a vending machine are also featured at the family-friendly Hard Rock Hotel London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Sessions – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
1913 – This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • In-room kitchenette
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Kitchenette
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults and CAD 10 to 20 for children
  • Valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 491 out of 600 reviews
Rating 8 - Good. 57 out of 600 reviews
Rating 6 - Okay. 29 out of 600 reviews
Rating 4 - Poor. 9 out of 600 reviews
Rating 2 - Terrible. 14 out of 600 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Sessions was very good and 1913 was an awesome experience. The suite with terrace is a great addition to the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan, Calgary

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

8/10 Good

Renata

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a new hotel that opened in April and is nicely decorated, but there are still some kinks to work out. The room was clean and comfortable, and the hotel is well located. However, for a 4-star property, I was surprised by the lack of some basic amenities. There was no complimentary water in the room, while the minibar was fully stocked with alcohol, snacks, and other paid options—all quite expensive for what was offered. In my experience as a frequent traveler, even 4- and 5-star hotels usually provide at least one complimentary bottle of water to welcome guests. Another small but disappointing detail was the shower: the refillable bottle for body wash was empty. On a positive note, the breakfast (not included in the room rate) was delicious, and both the waiter and the manager were very kind and attentive, which helped balance the experience. Overall, the hotel has potential, but some basic service details need improvement to truly meet 4-star expectations.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Steph

Travelled with family
Liked: Cleanliness, amenities
Great service, clean beautiful rooms, so much entertainment in one place, valet parking was fantastic too! The pool and hot tub is amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

10/10 Excellent

Zachery, Watertown

Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel and worth the money. The pool area is amazing. It’s inside the Kellogg factory so attached to so many amenities. The kids love the factory trampoline park and we come here alot- lots of dining options, a Starbucks, some shops! Perfect winter getaway because you don’t even have to go outside (unless you want to use the heated outdoor pool or the hot tub). Rooms are super nice-bathrooms are beautiful and have heated floors. The reception (actually all staff) were super friendly and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub and pool were great. Have not had breakfast yet.
Stayed 1 night in Dec 2025

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I'm not sure I should have stayed here. Now I don't want to stay anywhere else! The room was great. Everything was clean and stylish. The hotel has some great places to eat. We really enjoyed the modern room and the friendly staff. We loved our stay!
Stayed 1 night in Dec 2025

10/10 Excellent

James, Toronto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exemplary. Thank you. Management has built a great hotel in London, Ontario. Thank you. Mr Moon
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Edward

Stayed 1 night in Nov 2025

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Hotel had a great vibe.
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel, and i love the staff in it. This is my first time staying at the hard rock hotel. The room is kept VERY clean, the staff is friendly and imemdiately fulfills requests. In fact there are several extra things in the details that make this hotel stand out amongst all others. Things such as friendliness, extra turn down service. Constant check ins for needs. The little touches like the make up wipes, deoderant, nespresso and water for the bedside. They may not all be needed but those details go above and beyond.
Stayed 1 night in Dec 2025

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities
Great 3 night stay the Hard Rock. The pool was fun for the kids and loved that valet was included with our room (Superior King). Thanks for the stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
From check-in and check-out, staff were very friendly. Rooms were fantastic! I can’t say enough about the rooms. They are beautiful. We were so impressed. Any amenity you need is there. The turndown service was unexpected and added that special touch. Loved our stay!
Beautiful bathroom with heated floors, separate water closet and huge shower.
Beautiful rooms, large with high ceilings. Well decorated.
Artwork adds a nice touch.
Stayed 1 night in Dec 2025

10/10 Excellent

Navrinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel. London needed it. Dont miss their speak easy bar.
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
We had a blast. The room was amazing and so quiet! The Christmas displays were fantastic! Definitely coming back soon!
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything. Room, staff, pool area, great vibe and energy at this place!
Stayed 1 night in Nov 2025

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Jenni

Stayed 2 nights in Dec 2025