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Holiday Inn Hotel & Suites London by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Point of interest
1 bedroom, hypo-allergenic bedding, down duvets, desk
Reception
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym

Explore the area

View in a map
855 Wellington Rd S, London, ON, N6E3N5
  • White Oaks Mall
    ‪14 min walk‬
  • Victoria Hospital
    ‪4 min drive‬
  • Budweiser Gardens
    ‪7 min drive‬
  • London, ON (YXU-London Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down duvets, desk

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge) | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Suite, 1 King Bed with Sofa bed (Minifridge)

8.0 out of 10
Very good
(17 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, down duvets, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down duvets, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(62 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Suite, 1 King Bed, Microwave

7.8 out of 10
Good
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites London by IHG

Hotel in London with fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Hotel & Suites London by IHG offers 143 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites London by IHG. During your stay, you're just a quick walk from Landmark Cinemas 8 London. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Budweiser Gardens and 12 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites London by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1215 square feet (113 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites London by IHG. Free self parking is available.

This 3-star London hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,215 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Holiday Inn Hotel & Suites London by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

ERIN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We will not be back. Our room was half clean, counters to be wiped before using. We took our kids to swim, pool was very dirty. We would have left if we arrived earlier. Not impressed with this Holiday inn.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Alcides

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Richard

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The restaurant was not open, even though the Expedia website offered a breakfast package. The hotel email confirmation didn't indicate the restaurant was closed either; in fact, it mentioned that it was open for breakfast, lunch, and dinner, and only the fitness centre was closed.
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff
Stayed 2 nights in May 2025

10/10 Excellent

Robert, Wallaceburg

Liked: Cleanliness, staff & service, property conditions & facilities
Our tv quit working and they were quick to remedy the situation.
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Charity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, quiet, safe area. It was under construction so the gym and restaurant was closed. I was not told about this in advance.
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was lovely and spacious. The staff were friendly. There are renovations going on though so there was a lot of knocking during the days, even on the weekend.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, very friendly and accommodating staff. Thank you.
Stayed 1 night in May 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at that Hotel, very friendly staff. The worst part was the construction on Wellington Rd other than that it was great. Will definitely stay again,
Stayed 2 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Marlvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gemma is realy nice., she doesn’t good customer service. Wifi is down the whole stay but thats fine., I hope it wil be ok next time wr come back.,
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
No internet and no breakfast because the kitchen is closed. We were not notified until we checked in, very upset.
Stayed 1 night in May 2025

6/10 Okay

jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

The are doing reno's, cleamn hotel, no wifi etc

We had a few problems that we werent too happy with. No wifi for the kids all weekend, the workout center is closed, dining room is closed. And fire alarm went off. Our room wasnt cleaned when we can back from hockey around 5pm Renovations going on so that is the reason for the issues. You have to discount your rates when doing renos. You cant charge market price but have most services not available. Staff are nice and friendly the hotel is clean.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Ann

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay and would recommend this property! We would stay here again
Stayed 1 night in Apr 2025

8/10 Good

Kathryn H

Travelled with family
Liked: Amenities
We wanted to have a pool to bring out grandchildren to This hotel is acc
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Meadow

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great size room for our family. The staff were incredibly helpful and kind. Having a pool and laundry facilities were an added bonus.
Stayed 2 nights in Apr 2025

6/10 Okay

Michaelanne

Very impersonal, room smelled like bleach, mattress was dirty. No niceties when checking in or information was provided as to amenities etc.
Stayed 1 night in Apr 2025