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Holiday Inn London - Sutton by IHG

Property class: 4

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Photo gallery for Holiday Inn London - Sutton by IHG

A modern interior with large windows, a bench, and a kitchen area.
A bar area with a counter, stools, and a variety of bottles.
An indoor swimming pool with a tiled floor, white lounge chairs, and a skylight ceiling.
A modern living room with a sofa, chairs, a coffee table, and a TV. Large windows provide natural light and a view of the outside.
A modern interior with a skylight, wooden flooring, and a central hallway with seating and decorative shelves.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Gibson Road, Sutton, England, SM1 2RF
  • Place, Nonsuch Park
    ‪7 min drive‬
  • Place, Honeywood Museum
    ‪7 min drive‬
  • Place, Institute of Cancer Research
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(23 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed (High Floor)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Premium Room, 1 Queen Bed (High Floor)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a small table.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(36 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a minibar.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, and a chair.

Premium Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

A modern hotel room with a bed, sofa, armchair, and a small table. There is a TV and a bookshelf.

Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room

A modern hotel room with a bed, sofa, armchair, and a small table. There is a TV and a bookshelf.

Premium Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Corner

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Holiday Inn London - Sutton by IHG

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a hot tub are on-site.
Holiday Inn London - Sutton by IHG offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children aged under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn London - Sutton by IHG. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 11.6 miles (18.6 km) from Buckingham Palace and 11.8 miles (19 km) from London Eye
Holiday Inn London - Sutton by IHG offers its guests a kids' pool, an indoor pool, a 24-hour health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A sauna, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Sutton by IHG. For a fee, parking is available.

This 4-star Sutton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Junction Restaurant – This restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12 per person
  • Uncovered self-parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Holiday Inn London - Sutton by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 1005 reviews
Rating 8 - Good. 367 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Holiday Inn stayed in
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wong Yeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very tasty hot breakfast and goid variety
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jenny-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to the train station! Amenities close by and friendly staff.
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well here. One thing to look out for is parking is £15 for 24hrs (not included) but it is London!
Stayed 1 night in May 2026
Verified review

8/10 Good

Joumana

Liked: Cleanliness, staff & service, amenities
I didn’t have breakfast there. Overall friendly atmosphere
Stayed 4 nights in May 2026
Verified review

8/10 Good

Rishitha

Liked: Cleanliness, amenities
clean room, staff were friendly and the facilities were good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Amenities food and cleanliness if the room and hotel staff friendly
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Good size room, comfortable beds with plenty of pillows. nice to have 2 double beds. Decent facilities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities
Clean room, service with a smile at check in, great leisure facilities
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Farshad

Liked: Cleanliness, staff & service, amenities
Location was good, excellent breakfast.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Kam

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was polite. Breakfast was very good, with hot meal options. Leisure areas also very nice and used often. Thank you
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

joyce

Liked: Cleanliness, staff & service, amenities
Room was okay very basic. What do you need for one night . Staff very accommodating amenities great overall stay good.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mariscelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not applicable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

SIU

Good location and many dinning places
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Nihirkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service easy check in check out perfect location
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to Paddington station
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
The ladies toilets were not of a good standard, no toilet tissue
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Elise

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Spa facilities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Very clean, every staff and cleaner was perfectly polite and welcoming, when we had an issue with other loud guests one of the receptionists Alice was very accommodating helping us and lovely
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay would come again :)
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Our overall stay was wonderful! The staff at the reception desk were so helpful. The breakfast could have been better as the food wasn’t hot.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfy beds
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in May 2025