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Hotel Lily

2.0 star property

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Photo gallery for Hotel Lily

Property entrance
Exterior detail
Hallway
Twin Room | 1 bedroom, desk, blackout curtains, free WiFi
Front of property

Reviews

4.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
23-33 Lillie Road, London, England, SW6 1UG
  • Place, Stamford Bridge Stadium
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, desk, blackout curtains, free WiFi

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, desk, blackout curtains, free WiFi

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, desk, blackout curtains, free WiFi

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, desk, blackout curtains, free WiFi

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel Lily

Hotel with a 24-hour front desk, near Stamford Bridge Stadium
This smoke-free hotel features self parking, a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include a front desk safe.
Hotel Lily offers 111 accommodations with blackout curtains. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Lily. During your stay, you'll be within walking distance of Stamford Bridge Stadium. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Guests speak favourably about the location and the proximity to public transport
  • Just a 3-minute drive from Olympia Events and a few minutes from Stamford Bridge Stadium
Hotel Lily offers its guests a front desk safe, a television in common area, and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 50 per night)
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Lily
Hotel Lily London
Lily Hotel
Lily London
Hotel Lily London - Kensington/Earl's Court England
Hotel Lily Hotel
Hotel Lily London
Hotel Lily Hotel London

Hotel Lily Reviews

Reviews

4.4
Rating 10 - Excellent. 71 out of 868 reviews
Rating 8 - Good. 69 out of 868 reviews
Rating 6 - Okay. 167 out of 868 reviews
Rating 4 - Poor. 215 out of 868 reviews
Rating 2 - Terrible. 346 out of 868 reviews

4.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Dalton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower curtain covered in mold. Bed was like sleeping directly on the springs. Incredibly noisy from cars and people on the street. Staff was friendly though.
Stayed 2 nights in Oct 2025

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Reda

Disliked: Amenities
The room is really dirty not clean at all the shower is disgusting nothing work there never I see a hotel like that in my life the service is no good actually is no good at all.
Stayed 1 night in Oct 2025

4/10 Poor

Sam

Disliked: Cleanliness, property conditions & facilities, room comfort
Room stank of cigarettes and was generally very poorly maintained
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

2/10 Terrible

Bill

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filth

The location to be fair was good how ever the hall way was filthy thwm the room oh my god it was disgusting beds floor bathroom filthy floors vile bathroom disgusting there was a blood stained hand mark onnthe bathroom door 2 plug sockets only and one had the kettle plug glued into it 😳 ud be better off sleeping rough
Stayed 1 night in Oct 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used to be a travel writer and have been to hotels all over the world - Africa, Asia, etc. This one is an utter disgrace - how you can promote this on your website I do not know. You should hang your heads in shame. Filthy, dilapidated, no services, old beer cans in the room, the shower was like a fine drizzle on a murky Monday in January. An utter disgrace.
Stayed 1 night in Oct 2025

2/10 Terrible

Christopher Lawrence Carlos, Brooklyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid over $700 for this stay and was extremely disappointed. The bathroom was dirty with a moldy shower curtain, the toilet tank cover was missing, and the window was broken and wouldn’t close. The room looked nothing like the photos online. I was later switched to a different room, but it was too late — I already had insect bites on my skin. I reported these issues to the front desk and was told “someone will come,” but no one ever did. For the price I paid, this is completely unacceptable. The hotel is poorly maintained, and I believe a partial or full refund is warranted given the unsanitary conditions, insect bites, and lack of proper response. I definitely won’t stay here again or recommend this property.
Stayed 8 nights in Oct 2025

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap rooms and friendly servce - but I suppose you get what you pay for: noisy rooms and grotty bathrooms. Whole place in desperate need of renovation.
Stayed 2 nights in Oct 2025

4/10 Poor

guru

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They were pipes which were leaking, not sure whether the washroom would be working. Area was completely dirty. There is no TV that was being able to use.
Stayed 1 night in Sep 2025

6/10 Okay

T.

Liked: Staff & service
Small room Few damages pipe sticking out
Stayed 1 night in Sep 2025

4/10 Poor

Ian

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not able to find reservation on Expedia, or was not in their (the Hotel's) system. Waited at front desk at 12:30am for 30 min for staff to try and find the reservation and could not. Gave us a room but it was very inconvenient as there should be no system issues that prevent something that happens daily. We even showed him our reservation email from Expedia. The next day we spoke to a manager and he seemed very un-informed as well. Not sure how we can book a hotel on Expedia and the hotel not have the reservation in their system. Seems a potential large problem. Overall the property was enough to sleep in but not well kept, and staff was rude and not helpful. They do not provide soap or shampoo even when asked. The absolute only good thing is that its close to where we were going to in London...Stamford Bridge. Outside of that, I would not recommend this hotel to anyone.
Stayed 3 nights in Oct 2025

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no electricity we had to go and ask for them to sort this out. My bathroom door was falling off, I had no button on my toilet to flush it. Very small room. The person at the service desk wasn’t very helpful, maybe greet your guest with a smile.
Stayed 1 night in Oct 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Great area, and hôtel is reasonably priced. However some updating is needed and our bed was old and not particularly comfortable. We would return though
Stayed 4 nights in Sep 2025

4/10 Poor

Louise

Disliked: Property conditions & facilities, room comfort
The window in our room was broken which meant it was very noisy as it wouldn’t shut properly, the sink leaked, the tap wouldn’t stop running and the toilet seat was broken. We had a knife instead of a spoon with the tea making facilities. We had a room next to the lift which meant the noise was excessive from the lift door when it closed. They did replenish toilet rolls and towels and give us extra tea bags when asked. The bed was comfy. The price was good too and location for tube was excellent.
Stayed 2 nights in Sep 2025

6/10 Okay

Kimberley

Disliked: Property conditions & facilities
Basic room No toiletries provided no kettle although tea and coffee were. Which is no good without a kettle
Stayed 1 night in Sep 2025

10/10 Excellent

mahmood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel
Stayed 4 nights in Sep 2025

4/10 Poor

Ala

Disliked: Amenities
Bad all round just because it’s in central London ok shops near by parking difficult
Stayed 1 night in Aug 2025

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semen Stained Curtain

Where do I begin? First of all, let's take that one star away as this hotel doesn't even deserve that! The car parking is atrocious. Unless you have an original Mini Copper, you won't fit in the spaces. Now for the room. There were doors hanging off the hinges, grease stains all along the walls and floors. Pillows were wafer thin (one pillow per bed). The smell was unbearable and we were bitten by mites/ fleas within the first minute of entering the room. We didn't dare touch anything in the room for fear of succumbing to major illness. For the pièce de résistance: human ejaculacte covering the curtains.
Stayed 3 nights in Sep 2025

8/10 Good

Justin, Wetherby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK for the price.
Stayed 6 nights in Sep 2025

6/10 Okay

Alex

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Whilst it missed All of the Lights, this was a Convenient stay with the essentials, easily situated for Fulham, Kensington and Chelsea
Stayed 1 night in Sep 2025

2/10 Terrible

Noah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025