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Hotel Shepherds Bush London

3.5 star property

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Photo gallery for Hotel Shepherds Bush London

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace
Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace
Hallway
Point of interest
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪3 min drive‬
  • Hyde Park
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room (3 single beds)

Triple Room (3 single beds) | Premium bedding, minibar, in-room safe, laptop workspace

Triple Room (3 single beds)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Double Room

8.4 out of 10
Very good
(11 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, minibar, in-room safe, laptop workspace

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, minibar, in-room safe, laptop workspace

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Interior

ibis London Shepherds Bush – Hammersmith

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, 1,001 reviews
The price is CHF 88
includes taxes & fees
14 Sept - 15 Sept
ibis London Shepherds Bush – Hammersmith

About this property

Hotel Shepherds Bush London

Hotel with a bar, steps from Bush Theatre
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a microwave in a common area, 24-hour room service and a business centre are on-site.
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Shepherds Bush London. During your stay, you're just a quick walk from Bush Theatre. You'll find features such as free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Bush Theatre and 7 minutes on foot from MATRADE Loftus Road Stadium
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Shepherds Bush London.

Smoking is allowed in designated areas at this 3.5-star London hotel.

The hotel hosts a free manager's reception daily.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 184 out of 447 reviews
Rating 8 - Good. 157 out of 447 reviews
Rating 6 - Okay. 58 out of 447 reviews
Rating 4 - Poor. 31 out of 447 reviews
Rating 2 - Terrible. 17 out of 447 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Coby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 1 night for a concert at the near by O2, it is the perfect location. Right next to the tube stations, but not too close you hear the trains, great!
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 2 nights in May 2025

6/10 Okay

Ed

Stayed 6 nights in May 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MIKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly and helpful staff. Room did everything that it needed to do. Would’ve been good to have a lamp in the room, as it was a basement room so no natural light - and the ceiling lights were a little overbearing. All round great hotel tho! Surrounding area isn’t the best, but that’s no fault of the hotel.
Stayed 1 night in May 2025

8/10 Good

Neomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Apr 2025

8/10 Good

Kirsten

Stayed 1 night in Apr 2025

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service

Ok but not great

The room was clean and the ac worked well. The room felt a bit small but this is likely because of the layout. For one or two nights it would be ok but not much longer. The main downside was the smell in the bathroom in the mornings. It was as though there were no traps in the drains allowing all the sewer gases into the room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel behind Shepherds Bush Market tube station and opposite the market. Helpful staff. Quiet. Good sleep. Very affordable. Access for me on my foldable mobility scooter was difficult so we used the side emergency door with a step up. Accessible room on the ground floor and really good with walk in shower etc.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Nice little stay!

The hotel room was in need of a little tlc, iron burn mark on the carpet, and didn't smell very nice. Bathroom was clean and beds were also clean. Location was good staff were friendly.Just need to take care of the little things and would be the perfect stay!
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not bad but wouldn’t book again.

The hotel was in a good location right next to the underground, you could hear the trains with the window open but not very loudly. The bed was quite comfortable and the room was tidy. The main issues we had were the smell of damp in the room which you could see was in the carpets as there were two large damp patches, the bathroom also smelt very damp although relatively clean. Also you could hear the room doors clearly opening and closing when people returned at night as the corridors were compact. Also there was no lift we could see which didn’t impact us but it might be good to know for others.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Samantha

Disliked: Staff & service, property conditions & facilities, room comfort
It’s rundown. Mattress was terrible. Too hot. Very loud. Lift broken. After my first day my key did not work.
Stayed 2 nights in Mar 2025

8/10 Good

Elsa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum & son overnight for a gig

Brilliant central hotel. Rooms clean comfortable, with everything needed. Good stocked bar and decent prices. Staff were great. Early check-in aswell because our room was ready. Highly recommend 👌
Stayed 1 night in Mar 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

tommy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

The room was lovely and had everything you’d want and expect for an overnight stay. It was very clean and comfortable.
Stayed 1 night in Feb 2025