2/10 Terrible
Mohammed
16 Apr 2025
Before i made the payment for the hotel, they said I could book it the same night. It was around 8pm - 2am from 2nd April - 3rd April. I paid for it only to be given confirmation that it was for 2pm to the next day 3rd April to 4th. They said due to it being non refundable they won’t pay my refund. The thing is if you’re going to say it’s for the same night then honour your part of the contract instead of changing the times after I paid for the room. That’s not how contracts works. If it’s at a set date as agreed on the contract then it should be as it is. Not such that you change what’s on the contract after it as decided without me involved. I demand my money back. It was ridiculous
Mohammed
Stayed 1 night in Apr 2025