Hyatt House London Stratford

4.0 star property
VIP Access

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Photo gallery for Hyatt House London Stratford

Relax in a stylish outdoor seating area with comfortable chairs and sofas, shaded by a striped awning and offering views of the city.
Creator video
Experience the sleek, modern lobby with a spacious open layout and a touch of greenery.
Compact kitchenette with stove, microwave, and range hood. Enjoy meals at the small dining table with a single chair.
Relax in a comfortable lounge area with sofas and armchairs arranged around a central coffee table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
10 B Chestnut Plaza Westfield, Stratford City, London, England, E20 1GL
  • Westfield Stratford City
    ‪1 min walk‬
  • London Stadium
    ‪12 min walk‬
  • O2 Arena
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Studio, 1 King Bed, Kitchenette

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Kitchenette

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Park View

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette, Park View

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Park View

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt House London Stratford

Pet-friendly London hotel connected to a shopping centre, steps from Westfield Stratford City
Along with a fitness centre, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Hyatt House London Stratford offers 125 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hyatt House London Stratford. During your stay, you'll be connected to a shopping centre and just a quick walk from Westfield Stratford City. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Westfield Stratford City and Aspers Casino
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

There are 12 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hyatt House London Stratford. For a fee, parking is available.

This 4-star London hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
24-hour room service is available.

Languages

Bulgarian, Chinese (Mandarin), English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured parking on site (GBP 25 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per pet, per night, plus a deposit of GBP 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 25 per night
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 35.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel London Stratford City
Staybridge Suites London Stratford City
Staybridge Suites London-Stratford City England
Staybridge Suites London Stratford City Aparthotel
Staybridge Suites London Stra

Hyatt House London Stratford Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great experience, only thing I would recommend is supplying face cloths! I was told in England we don’t supply face cloths…
Stayed 2 nights in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great venue

Lovely hotel, great location and amazing staff. Perfect spot to hop to and from the o2.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great staff!

Wonderful staff! Extremely helpful and accommodating as my group of 16 individuals, 9 rooms, arrived early. Chaye, Joshua, and a few others whose names slip my memory really were helpful for my group. I will stay there again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great stay, perfect location for Olympic park and Westfield. Great breakfast. Only small issue was the noise of the air con
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

Abbie

Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Stayed 3 nights in Mar 2025

10/10 Excellent

David, Blackpool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KEY TAKEAWAY (if you wish to avoid reading the whole review) - try to ascertain before booking, or at reception, if your deluxe room or suite has connecting doors. (Connecting doors=noise leakage). I have stayed at Hyatt Regency ca. 5 times, but this was my first experience at Hyatt House (the difference between the Regency and House being the latter is semi-self-catering). I had a mini-suite. To my instant and initial alarm, I noticed my room had a connecting door to the adjacent suite. I had horrendous problems at the nearby Hilton in 2024 as ALL their suites have connecting doors and I had to change rooms twice. Fortunately, no noise issues arose, but DOUBLE-CHECK IF YOUR ROOM/SUITE HAS CONNECTING DOORS. The pictures on the website are ambiguous - some deluxe rooms have/don't have. I do not know if all suites have connecting doors - this would be a bizarre design policy, but connecting doors mean significant noise leakage so it's a kind of 'Russian Roulette' as to whom you have as a fellow guest next door. The suite was fine and comfortable. However, there were no cushions for the sofa or desk chair and I had to go to Marks & Spencer to buy two at £17.50 each. Strangely, whilst Hyatt Regency rooms mean you usually have to pay for breakfast separately or as an add-on, in Hyatt House rooms it is included. This does make the House option somewhat more budget-friendly. The breakfast was fine and the service efficient. Gym - fairly basic equipment but on top floor.
Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

iffi

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room lovely breakfast would ahve appreciated chance to recycle items in room
Stayed 1 night in Feb 2025

10/10 Excellent

Shaila

Stayed 1 night in Feb 2025

10/10 Excellent

Bob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a trip to Stratford

Great location. Friendly and helpful staff. Very clean and well appointed hotel. Would recommend to any travellers to Stratford.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025