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Hyatt House London Stratford

4.0 star property

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Photo gallery for Hyatt House London Stratford

Terrace/patio
Creator video
Bar (on property)
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
10 B Chestnut Plaza Westfield, Stratford City, London, England, E20 1GL
  • Place, Westfield Stratford City
    ‪1 min walk‬
  • Place, Queen Elizabeth Olympic Park
    ‪3 min walk‬
  • Place, London Stadium
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Park View

Suite, 1 King Bed with Sofa bed, Park View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Park View

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Kitchenette

Studio, 1 King Bed, Accessible, Kitchenette | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Accessible, Kitchenette

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Kitchenette

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Park View

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Park View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Kitchenette, Park View

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Kitchenette, Park View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Kitchenette, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite With Cherry Park View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Suite With Cherry Park View

  • Sleeps 2

Deluxe King Studio

  • Sleeps 2

King Studio With Kitchenette

  • Sleeps 2

View all photos for King Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Suite

  • Sleeps 2

View all photos for King Suite With Sofa Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Suite With Sofa Bed

  • Sleeps 3

View all photos for 1 King Bed Studio Cherry Park View With Kitchenette

Bathroom | Shower, free toiletries, hair dryer, towels

1 King Bed Studio Cherry Park View With Kitchenette

  • Sleeps 2

1 King Bed Suite Cherry Park View With Sofa Bed

  • Sleeps 3

Olympic Park View King Studio With Kitchenette

  • Sleeps 2

View all photos for Accessible King Studio

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Accessible King Studio

  • Sleeps 2

Similar properties

Terrace/patio
Hyatt Regency London Stratford
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,007 reviews
The price is CHF 143
includes taxes & fees
21 Dec - 22 Dec
Hyatt Regency London Stratford

About this property

Hyatt House London Stratford

Pet-friendly London hotel connected to a shopping centre, steps from Westfield Stratford City
Along with a fitness centre, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Hyatt House London Stratford offers 125 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hyatt House London Stratford. During your stay, you'll be connected to a shopping centre and just a quick walk from Westfield Stratford City. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Westfield Stratford City and Aspers Casino
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

There are 12 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hyatt House London Stratford. For a fee, parking is available.

This 4-star London hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured parking on site (GBP 25 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per pet, per night, plus a deposit of GBP 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 25 per night
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 35.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel London Stratford City
Staybridge Suites London Stratford City
Staybridge Suites London-Stratford City England
Staybridge Suites London Stratford City Aparthotel
Staybridge Suites London Stra

Hyatt House London Stratford Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1007 reviews
Rating 8 - Good. 227 out of 1007 reviews
Rating 6 - Okay. 36 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Stayed 17 nights in Aug 2025

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything, the rooms, the location, the amenities, and the nearby shops. The staff were all very nice. Hotel was very clean, Great buffet breakfast.
Stayed 7 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

8/10 Good

Adwoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a good location if you are looking to do some shopping in the Westfield Mall Stratford or want to be near the Stratford Station and Stratford International Station.
Stayed 1 night in Aug 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Excellent staff, friendly and engaging.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Another lovely stay at this hotel.great location. Good condition very large room. All staff were excellent and helpful. Only negative they ran out of brown bread for toast which I would expect as basic but loads of other items on the menu
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was huge and had cooking facilities
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a weekend break, and to see the Athletics. I was very pleased with the room and the facilities. Would be ideal if on a work trip or an extended stay. I didn’t need to use the laundry facilities or the kitchenette as I ate out. The room was very clean, great quality cosmetics in the bathroom and comfortable bed. My only area of negativity, the WiFi was slow and my room didn’t have phone signal so that was frustrating but beyond that no issues. The breakfast restaurant was rich in options, beautifully decorated and staff really attentive. I would have liked to have enjoyed a drink in the bar but there looked to be an event on so went out instead. The convenience for shopping, the underground, sports venues is exceptional. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Business traveller
Fantastic property in the heart of Stratford. Perfect for shopping, dining and further travel into London. Clean and spacious rooms with very friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

William (Billy)

Stayed 2 nights in Jun 2025

4/10 Poor

Nicholas

Disliked: Staff & service

Average and overpriced

Very over priced, alarm off in the night, slow check in with staff paying very little attention, overall very disappointing
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much needed getaway

Polite helpful staff. Good size rooms. Good selection of breakfast foods, though cooked items tended to be lukewarm rather than hot,but this is a minor negative. Will definitely stay again. It's also in a really nice area of London. Great shops restaurants and walks.
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Travelled with group
Liked: Staff & service

Not great for the cost.....

Initial impressions were good, helpful staff, clean communal areas, room spacious and looked clean on arrival. However, the bathroom hadn't been cleaned properly and needed paint and some attention to detail, not what you expect from a room that's nearly £300 a night. Things got worse when we came back after the show at London Stadium. The area of the hotel is pretty much blocked off when leaving the stadium, no exceptions, so we had one hell of a walk trying to back to the hotel. Probably not the hotels fault, but a warning would have been good. To top it off, the AC was very poor, we called reception, who were pretty unhelpful, no offer of a fan, or room swap and apparently no maintenance available. No apology at any point. Again, not what you expect having paid so much. Breakfast was pretty good the next day, but not good enough to justify the costs and save the stay. Needless to say we won't be back... and that's rare from me...
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central stay

Fabulous location and room quiet even though above the shops etc. Room was a good size, had all you need in the kitchen area. I would say though that the matress had no protector on just the sheet … and please use some mold remover on the shower it doesnt take much to remove … If you are staying at this hotel for a gig please note that the westfield closes the gates so you have to walk for miles around the centre then through the shopping centre.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel next to Westfield shopping, bars and restaurants. Short walk to the London stadium and Stratford train station.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but the surrounding area is terrible for roadworks and traffic.. and they make you walk the long way back to hotel after gigs!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Stayed 1 night in Jun 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for midday check in and it was approved so very grateful for that. Room excellent had everything we needed only downside the shower head is too heavy for the holder so doesn’t stay up which was a bit annoying but we managed Staff friendly all weekend very good would return
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect for visit to London Stadium. Reception staff I dealt with were excellent
Stayed 1 night in Jun 2025