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ibis London Heathrow Airport

3.0 star property

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Photo gallery for ibis London Heathrow Airport

Exterior
Desk, laptop workspace, soundproofing, iron/ironing board
Exterior
Desk, laptop workspace, soundproofing, iron/ironing board
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Business services

Explore the area

View in a map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL
  • Place, Airport Bowl
    ‪1 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Windsor Castle
    ‪25 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Double Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Double Bed

8.2 out of 10
Very good
(384 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room, Multiple Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (Classic)

Shower, eco-friendly toiletries, hair dryer, towels

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (Sweetroom by ibis)

Double Room (Sweetroom by ibis) | Desk, laptop workspace, soundproofing, iron/ironing board

Double Room (Sweetroom by ibis)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Shower, eco-friendly toiletries, hair dryer, towels

Twin Room, 2 Single Beds

7.8 out of 10
Good
(134 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Breakfast available
  • Parking available
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4.3 out of 5, Excellent, 1,002 reviews
The price is CHF 69
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About this property

ibis London Heathrow Airport

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you're just a quick walk from Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and a car charging station
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.

This 3-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
  • Secured, uncovered parking on site (GBP 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foggs Kitchen and Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Uncovered self-parking fee: GBP 18 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

ibis London Heathrow Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1351 out of 3142 reviews
Rating 8 - Good. 914 out of 3142 reviews
Rating 6 - Okay. 514 out of 3142 reviews
Rating 4 - Poor. 164 out of 3142 reviews
Rating 2 - Terrible. 199 out of 3142 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at ibis London Heathrow Airport was very comfortable and convenient. The location is perfect for travelers needing quick access to Heathrow Airport, with easy transportation options and a short commute to the terminals. The staff were friendly, professional, and efficient during check-in and check-out. The room was clean, and well-maintained, with a comfortable bed that made it easy to rest before my flight. Despite being close to the airport, the room was quiet and allowed for a good night’s sleep. The hotel also offers a restaurant and bar on-site, which was convenient after a long day of travel. Overall, it’s a great option for anyone looking for an affordable, clean, and reliable stay near Heathrow. I would definitely stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Clean and pleasant enough for a one night stay! I found the bed to be too firm.
Stayed 1 night in Feb 2026

8/10 Good

Marijane

Liked: Cleanliness, amenities, property conditions & facilities
I often stay at an ibis when I need to be by the airport. I like the convenience, that there is a restaurant, it’s quiet, clean, a good value. Breakfast is great. They seriously need to deal with the outlet problem though. In this day and age there’s no excuse for not being able to charge your phone by the bed.
Stayed 1 night in Feb 2026

8/10 Good

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice. Room fine. The price of snacks was expensive. Also the shuttle bus from the airport was over an hours wait. This was not satisfactory as it was cold and raining. Some people were waiting 2 hrs for theirs.
Stayed 1 night in Feb 2026

2/10 Terrible

Hassan

Terrible experience; no room service though I requested. The room temperature is extremely hot and have no control over the room temperature. Full of
Stayed 1 night in Feb 2026

10/10 Excellent

Omar

Stayed 1 night in Feb 2026

8/10 Good

gareth

All good except beds are quite small.
Stayed 1 night in Feb 2026

10/10 Excellent

Mickhailia

Liked: Cleanliness, amenities, property conditions & facilities
Very cozy
Stayed 1 night in Jan 2026

2/10 Terrible

Janice

Liked: Amenities
Disliked: Staff & service
It was the check in, i had a problem with, the room was good. Arrived a bit early so asked if i could store my luggage and after sitting to get there was looking forward to going for a walk, then get something to eat for lunch, Well, she said my room was done so took all my luggage up to my room to find the bed wasn't made, so asked the girl and she understood not a word of English, took me a while to act out what i was saying, hoping she may contact the desk, to see if there was another room. In the end i just said don't worry i'll tote all this back downstairs. She did find another room, so up i went again with fingers crossed. My luggage was a big, heavy suitcase and back pack for 21 days and being 77 years old was not happy
Stayed 1 night in Feb 2026

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, amenities
All the staff couldn’t help enough. Very lovely staff. Room basic but at the price very acceptable. Restaurant food very good
Stayed 1 night in Feb 2026

10/10 Excellent

Viena

Stayed 1 night in Jan 2026

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities
Room in desperate need of updating. Only one plug in the room and the kettle tripped the power every time it was plugged in.
Stayed 1 night in Feb 2026

8/10 Good

Justine

Stayed 2 nights in Feb 2026

8/10 Good

HARDIJS

Liked: Cleanliness, amenities, property conditions & facilities
Clean and courteous
Stayed 1 night in Feb 2026

2/10 Terrible

Ilona

Stayed 2 nights in Feb 2026

8/10 Good

Jib

Stayed 1 night in Feb 2026

6/10 Okay

Umar

Stayed 1 night in Feb 2026

8/10 Good

SARAH

Business traveller
Liked: Cleanliness, staff & service
nice staff, nice bathroom
Stayed 2 nights in Jan 2026

6/10 Okay

Scott

Liked: Staff & service, amenities
Disliked: Cleanliness
staff is super helpful and friendly. I gave 3 stars only because the carpet in the room was very dirty. I wore my shoes while in the room as the floor was covered in stains and very dirty.
Stayed 1 night in Feb 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
No problem, everything as it should be
Stayed 1 night in Feb 2026

10/10 Excellent

Aser

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, amenities
Scruffy, dated & room too small with no space for our luggage. Only plus point beds were fairly comfortable. Corridor to room gloomy and looked like a prison. Can’t recommend this hotel.
Stayed 1 night in Feb 2026

8/10 Good

Marcus

Stayed 1 night in Feb 2026

10/10 Excellent

Reanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy to take a shuttle to from Heathrow for an overnight layover. Friendly and easy check in. Nice staff while I hung out in the restaurant/bar area. The hotel was all decked out for Halloween making a cozy atmosphere for a quick stay.
Stayed 1 night in Oct 2025