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Lancaster Hall Hotel

3.0 star property

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Photo gallery for Lancaster Hall Hotel

Front of property
Lobby lounge
Point of interest
1 bedroom, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
35 Craven Terrace, London, England, W2 3EL
  • Kensington Gardens
    ‪3 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

8.4 out of 10
Very good
(50 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Twin

Superior Plus Twin | 1 bedroom, in-room safe, desk, laptop workspace

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

8.6 out of 10
Excellent
(34 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Plus Double

Superior Plus Double | 1 bedroom, in-room safe, desk, laptop workspace

Superior Plus Double

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Standard

1 bedroom, in-room safe, desk, laptop workspace

Basic Double Standard

8.0 out of 10
Very good
(30 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room

8.6 out of 10
Excellent
(101 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Lancaster Hall Hotel

Hotel with a restaurant, a quick walk to Hyde Park
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe.
Lancaster Hall Hotel offers 80 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Lancaster Hall Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Kensington Gardens and 6 minutes on foot from Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Lancaster Hall Hotel also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lancaster Hall Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10.00 for adults and from GBP 10.00 for children
  • Nearby parking fee: GBP 15 per day (3281 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Lancaster Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1177 reviews
Rating 8 - Good. 421 out of 1177 reviews
Rating 6 - Okay. 117 out of 1177 reviews
Rating 4 - Poor. 18 out of 1177 reviews
Rating 2 - Terrible. 10 out of 1177 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leisa Gail

Travelled with family
Everything was great. Actually got in my room when I arrived on both my visits there. Staff were lovely and great location. Rooms abit small but all you need. The superior plus rooms have the air conditioning which might be a must in summer. The rest of the rooms don’t. Just a heads up when you are booking.
Stayed 1 night in May 2025

10/10 Excellent

Leisa Gail

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Lei

Stayed 2 nights in May 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay! It was very close attractions. The room and bathroom were small but adequate. Would recommend it to those that are planning to enjoy London. Good food options nearby too. Staff were helpful and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time here. Several different types of restaurants around the hotel. There is an excellent launderette on the same block if you need laundry done. Pretty close to Hyde Park. Not far from the subway and bus stops.
Stayed 13 nights in Apr 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outstanding! Clean and quiet. Staff were incredible. Wonderful place to stay. Very pleased with our visit
Stayed 4 nights in May 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities

Read the details & avoid the financial shock.

I stayed 2 nights. My fault for not looking more closely at time of booking, but my rate jumped by over $105 dollars for my Tuesday night compared to fee for my Monday night. For the same room!!! Absolutely outrageous!! I spoke with some person via the hotels.com chat who gave me the usual blah blah blah nonsense about availability & demand. Why would the exact same room jump by $105 between a Monday and a Tuesday, in May?? The solution he offered was to cancel my booking & to be so nice as to not charge me for doing so! Obviously sleeping on the street wasn't an option so I was stuck with it. Absolutely outrageous. Staff were great, and helpful, but the hotel is extremely dated. No AC meaning our room was sweltering with it being just 23º outside. It wouldn't be possible to sleep there in the summer. No bathroom fan. Tub, shower head, sink & taps all very old (1980s). No mini-fridge. Mattresses seemed quite old. Location is great but there are also many other hotels in the area, I suggest shopping around for something newer that is better value for money. I would not stay at the Lancaster Hall Hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay again
Stayed 4 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

juin lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay and hotel is close to tube line and parks to walk to lovely sights.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Li Ping

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I got bug bites on my back and arms. Too bad!!!
Stayed 5 nights in May 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a great location! Very convenient to two tube stations and close to Kensington Gardens
Stayed 1 night in May 2025

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

KENNETH

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel Good Value, Very Clean, Great Location
Stayed 5 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had a good variety fresh bread, cold cuts vegetables at a very reasonable price I would definitely stay at this hotel again and recommend it to others
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Stayed 6 nights in Apr 2025

8/10 Good

DAWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being walking distance from Paddington Station. The desk staff were very helpful and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic and very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in nice neighborhood

Lovely hotel in a nice neighborhood and convenient to public transport. Very good customer service. I would definitely stay here again.
Stayed 7 nights in Apr 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

8/10 Good

Janette, Coral Springs

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a lot of restaurants around it and close to hyde park and other parks, great place!
Stayed 4 nights in Apr 2025