The flat is spacious, quiet, and clean. It is in a very safe and walkable area, with lots of shops and access to multiple Tube stations. The bedrooms are located on opposite ends of the flat for privacy and quiet. There was a separate washer a dryer, which is unusual. A few things to be aware of: The second bathtub didn't work well; no water pressure and the drainplug would not stay closed. So we used the shower in the other bathroom for the most part. The sink in the second bathroom was very tiny and we needed to wash our faces by bending over the tub. The main bedroom did not have plugs or lights next to the bed, which is minor but is a bit inconvenient. There were water leaks after a rain in the family room area. There were a few other very minor issues and James responded to address those. He met us at check in to show us around and very kindly helped bring our bags down the narrow stairs. Overall, the minor issues likely make up for the inconveniences, especially for a family traveling together.