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Novotel London Paddington

4.0 star property

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Photo gallery for Novotel London Paddington

Front of property – evening/night
Exterior
Terrace/patio
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Place, Paddington Central
    ‪3 min walk‬
  • Place, Hyde Park
    ‪14 min walk‬
  • Place, Lord's Cricket Ground
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(14 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(31 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(74 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Exterior
Hilton London Paddington
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 1,239 reviews
The price is CHF 173
includes taxes & fees
9 Jan - 10 Jan 2026
Hilton London Paddington

About this property

Novotel London Paddington

Art Deco hotel with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. Housekeeping is available on request.
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel London Paddington. During your stay, you're just a quick walk from Paddington Central. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Elements, a brasserie that serves international cuisine
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the location and the overall condition of the property
  • Just a 3-minute drive from Hyde Park and a few minutes from Madame Tussauds Wax Museum
  • Pets welcome for a fee
Novotel London Paddington offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel London Paddington.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
Elements – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, breakfast buffet was excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danish

Stayed 3 nights in Sep 2025

8/10 Good

ian

Travelled with family
Stayed 1 night in Sep 2025

8/10 Good

Shirley

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness, staff & service

Awful staff

Room not cleaned by 6pm. Staff maintained that we shouldn't expect housekeeping to be complete
Stayed 4 nights in Aug 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very convenient for Paddington, with excellent travel links. Hotel has friendly staff. Good choice of food and drinks choices on the doorstep.
Stayed 1 night in Aug 2025

6/10 Okay

Tellin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beautiful Lobby, But Rooms Need Serious TLC

Check-in was unusual – I was asked to sit at a table rather than a reception desk. The staff were lovely but the process felt clinical. I didn’t book an accessible room, but that was all that was available; I was given a drinks voucher for the inconvenience but not sure whether it was to do more, so with the fact that I said I was there to attend a big content creator event. No info was provided about the pool, restaurant, or luggage storage unless I asked. But at least they tried to grab some more money by offering me breakfast. Room 408 was disappointing. I have never felt dirty walking into a hotel room until I stayed here. Yellow ripped wallpaper, dusty curtains/netting, a CREEPY picture above the bed, a rusty bathroom, a kettle straight from 2004, a huge non-smart TV with a sticky remote to go with it ofc added to the grimy feel. The bed was mid, no sockets near it, and despite being accessible, the space felt cramped in areas. Facilities were okay, but small. I chose not to use them, but at least the changing rooms looked cleaner. The saving grace is the location – pedestrianised, felt safe, near shops, bars, restaurants, cafes, the canal, and Paddington Station. Lobby and public spaces are beautiful, modern, and clean. The morning staff were lovely on the 25th of August. Overall, better suited for business travellers/families. Fine for a short stay if you’re out and about, but I wouldn’t stay here to relax. I wouldn’t pay over £120/night for the rooms.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and stayed many times, only criticism is the quality of the shower as seems a sub standard type for a 4 star hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay here! I travelled with my family and their location is perfect! Very close to a lot of restaurants and public transportation. We enjoyed the daily breakfast and customer service is the best!
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was set up and the hotel was very nice and the the staff was very friendly. But there were a couple of things wrong with the room: The sink drain stopper did not lift up so the sink drained very slowly and there was toothpaste on the carpet.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

The hotel is really lovely. The rooms beds bathrooms are all very nicely set out. Very nice restaurant and bar if you want to stay in the hotel but there is an abundance of eateries all around the hotel. There’s a gym and swimming pool but we didn’t use them. Situated just next door to Paddington station so you can literally get to anywhere from there. Beautiful walk along the canal and there are eateries on the barges too. Can’t find a single fault.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lenka

Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Just OK

My biggest issue with this hotel is the lack of air conditioning. I don't understand how an 11 story building doesn't have air conditioning. There are windows but being so close to the Paddington station there are trains going in and out all night and there was construction in the area 24/7. And even with the window open, there just isn't any cross ventilation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, centrally located, friendly staff.
Stayed 4 nights in Jul 2025

6/10 Okay

Chris

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel rooms need renovating. The location is the only reason I would consider staying there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

jamshid

Travelled with family
Liked: Cleanliness, staff & service
Everything was great only problem was as there is no washing facilities in toilets
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

Charles was extremely helpful with our check-in! He gave us much needed information on the area as well as tips for traveling to the airport by train. He also gave us information about a restaurant we had heard about in the area. Ironically, we went to the restaurant for lunch, but ate at the hotel restaurant for dinner and we LOVED it! Great food - the chef obviously knows what he's doing! We'd eat there even if it was located in our home town. Added bonus - they even had a workbook titled "Sleep" to help travelers with issues affecting their sleep hygiene. This is a workbook that I would pay for, no doubt! We wish there was a Novotel everywhere we travel!
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

unfortunately after having arrived at the hotel at 1.30pm and checking in online the day before there was no room available until about 5pm for us. which caused a fair amount of disruption to my plans given I was only in London for 24 hours.
Stayed 1 night in Jul 2025

10/10 Excellent

Deidree

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I was beyond pleasantly surprised. Wonderful location, beautiful premises and super friendly staff. Highly recommend when traveling with small children or just want a quiet and convenient place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class
Stayed 2 nights in May 2025

10/10 Excellent

Megan

Stayed 2 nights in Jul 2025