Premier Inn Heathrow Airport Terminal 5

3.0 star property

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Photo gallery for Premier Inn Heathrow Airport Terminal 5

A large, modern building with a curved glass facade, surrounded by parking and street lights.
Exterior
Exterior
Reception
Superior Double Room | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Heathrow Longford T5, 420 Bath Road, West Drayton, England, UB7 0EA
  • Place, Thorney Park
    ‪5 min drive‬
  • Place, River Thames
    ‪8 min drive‬
  • Place, Thames Path
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Quadruple Room

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Double Room, Accessible Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Roll-in Shower

8.4 out of 10
Very good
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Premier Inn Heathrow Airport Terminal 5

Along with a restaurant, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out.
Premier Inn Heathrow Airport Terminal 5 offers 400 accommodations. Housekeeping is provided on a daily basis.
During your stay at Premier Inn Heathrow Airport Terminal 5, you'll be close to Airport Bowl. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Thyme
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • 11 minutes by car from Windsor Castle and 13 minutes from LEGOLAND® Windsor
There's a restaurant on site. WiFi is free in public spaces. Premier Inn Heathrow Airport Terminal 5 also features express check-out and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star West Drayton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Thyme – This restaurant specialises in international cuisine.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: GBP 13.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16

Check-out

Check-out before 12:00 PM
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.99 per person
  • Fee for in-room wireless Internet: GBP 3.00 per day (rates may vary)
  • Uncovered self-parking fee: GBP 25 per day
  • Late check-out fee: GBP 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Heathrow Terminal 5
Premier Inn Stratford Upon Avon Waterways
Premier Inn Heathrow Airport Terminal 5 Hotel
Premier Inn Heathrow Airport Terminal 5 West Drayton
Premier Inn Heathrow Airport Terminal 5 Hotel West Drayton

Premier Inn Heathrow Airport Terminal 5 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 376 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good food, good stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wei Yin Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed during a layover in London, convenient and close to Heathrow. Staff was friendly, allowed us to check in early which was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk start were attentive and helpful with check-in. The breakfast staff were also great! The rooms were nice and surprisingly quiet so close to the airport.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cherith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transport to and from terminal was easy. Breakfast was great and the staff were super helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my daughter and stayed for a night. This hotel far exceeded my expectations. Breakfast was delicious!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot breakfast buffet. Big bar and restaurant area. Very convenient to Heathrow T5 using London transport bus. Comfortable rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
for the price and closeness to the airport I would stay here again if I have an early flight
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Very Good , always know what you are getting with Premier Inn' s
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

geraldine

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff were very pleasant.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jacquelyn

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, excellent proximity to airport, amenities great. Also has restaurant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfortable bed and good restaurant.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff are amazing. Super helpful and attentive. They really take care of families and young kids.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
Rates are reasonable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
wonderfully easy check-in and check-out; room exactly as described
Stayed 2 nights in Jan 2026
Verified

8/10 Good

TRICIA

Liked: Cleanliness, amenities, property conditions & facilities
very close to the airport terminal 5, clean and bright.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Excellent staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Randal

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were as expected. Staff were extremely helpful and kind throughout our stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, property conditions & facilities
Clean and helpful friendly staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and rather spacious room. It's comfortable to have coffee at a quiet COSTA.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, up to expectations
Stayed 2 nights in Mar 2026
Verified

8/10 Good

K.c.

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience to stay in for one night.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Delania

Liked: Cleanliness, staff & service, amenities
Clean room, friendly helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, the staff was attentive to our requests and the beds were very comfortable. I would stay again!
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Ciara

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was clean but the food was not that great
Stayed 1 night in Feb 2026