Because I booked for more than 5days they dumped me in the disabled room. I asked to be moved but they said no because booked more than 5 days. It makes no sense there is no closet to store your clothes so you live out of a suit case. The Bath shower combo was cramped you could not turn around without hitting something (not good for disabled people) seriously ditch the bath and make a large shower with a drop down seat is better for a disabled person.
On the Plus side, the room was spacious, QUITE - that's a huge plus I like quiet rooms. It was also clean. The beds were in good condition though they were too firm for me (another down side of disabled rooms as firm beds make it easier for the disabled to get up).
Having said that if they stick me in a disabled room I will demand a refund
The room was not clean and there were stains on the carpet. The AC showed that it was on but did not work well enough to cool the room and would shut off throughout the night. I mentioned the AC to the front desk, they said they would reset it but it did not make a difference. Even for a budget hotel, I do not want to be sleeping in a pool of my own sweat when having AC is advertised. I debated sleeping in the hallway as the hall was at least 10deg cooler than my room. There is also no windows to open to cool it down. This was the biggest factor in my 1 star review.
Metrostation (DLR, Westferry) naast de deur was echt ideaal. Verder is het personeel vriendelijk en beleefd. Kamer was prima. Enkel de volgende opmerkingen: airconditioning sloeg na een half uur af en moest iedere keer handmatig weer aangezet worden. Niet fijn met een warme kamer en geen mogelijkheden om te ventileren. Douche/bad zeer heet en niet voldoende terug te brengen tot een normale temperatuur. Voor kleine kinderen mogelijk gevaarlijk.
Het zou fijn zijn om een koelkastje en kluisje op de kamer te hebben, die ontbreken nu.
It's difficult for me to understand the high ratings here. We are not picky and were not expecting anything fancy or luxurious, just the basics. We were given a room on the second floor, and it was very noisy, with erratic low pitched humming and high pitched whining sounds coming from the infrastructure (probably pipes and vents) throughout the night. The air conditioning was weak and kept turning off. We did not sleep well. We will not be coming back.
2 rooms each floor does not have a real outside wi
Do not book the cheapest rooms with hotels.com if you want to have a window.
Our room had a window in a kind of Ventilation shaft. Building is 26 stories high and you can only see the other wall that is ~ 2m away from your window.
They have 2 of these room on each levelâŠ. End Nummer 16 & 17
The other rooms are nice
Had asked to have towels changed and garbage removed, towels replaced, but garbage wasnt touched. Also had issues with the air conditioning, troubles keeping it going all night.
The security, front and bar staff were above excellent! Very friendly, very helpful. I will recommend this facility to others.