A live bug was on the floor of the shower. One towel had a huge stain on it. The girl at check out took a photo of my photo and said I should be compensated.
Ate dinner and breakfast at the restaurant. Staff was very friendly and the food was quite good! Room was a good size for 2 people and everything was very clean. The hotel is in an excellent location to walk to many of the most popular sights in London.
Great location & near many great sites!! You might want to have more people there for check in & checking out to assistance. Rooms are a little tight but I would definitely stay there again!! Thank you!!!
Prima hotel, kamer wordt alleen schoongemaakt als je dat op tijd aanvraagt. Ontbijt stelt niet veel voor maar was prima. OV en bezienswaardigheden op loopafstand.
Wonderful 5 night stay. Hotel is very close to Waterloo Tube and shopping arcade, and Westminster Bridge and many bus stops. Huge room in old hospital wing part of hotel. Everything was just right. Will stay here again soon.
Everything was good with the exemption of the restaurant. We decided to try the restaurant and they didnât have steaks, potatoes, or soup on that day. We decided to leave and go somewhere else.
Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities