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Sheraton Heathrow Hotel

4.0 star property

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Photo gallery for Sheraton Heathrow Hotel

Serves lunch and dinner
Serves lunch and dinner
Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Breakfast and dinner served
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
  • Place, Thorney Park
    ‪5 min drive‬
  • Place, Thames River
    ‪8 min drive‬
  • Place, Airport Bowl
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(137 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(28 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed

  • 44 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sheraton Heathrow Hotel

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. Change of bedsheets is available on request
Sheraton Heathrow Hotel offers 426 accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Heathrow Hotel. During your stay, you'll be close to Airport Bowl. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at Cast Iron Bar & Grill, a steakhouse that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Windsor Castle and 12 minutes from Windsor Racecourse
  • Airport and bus station shuttle shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Heathrow Hotel. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. For a fee, parking is available.

This 4-star West Drayton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Cast Iron Bar & Grill – This steakhouse specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
The Lobby Bar – This bar serves lunch, dinner and light fare. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Parking on site (GBP 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Airport shuttle fee: GBP 7.00 per person (one-way)
  • Airport shuttle fee per child: GBP 13.50 (return)
  • Self-parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Sheraton Heathrow Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Diego

Disliked: Cleanliness, amenities
Shower wasn’t draining and room was grubby. Headboard was damaged. Also on the site it says that there is airport shuttle. But there is one an hour and not all day and you have to pay for it.
Stayed 1 night in Feb 2026

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful on how to get to pleaces in the area. The room was super clean and stilocked with what yo woukd need.
Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Stayed 1 night in Feb 2026

10/10 Excellent

King kwong terry

Liked: Cleanliness, property conditions & facilities
Staff kindly change my room to the reception floor because I am afraid of darkness . I am very appreciated their hospitality. Thank you so much!
Stayed 1 night in Feb 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Priscilla, Fairfield

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service is awesome Room amenities is excellent room is clean
Stayed 1 night in Jan 2026

10/10 Excellent

Wong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, will use again next time!
Stayed 1 night in Feb 2026

10/10 Excellent

Enda

Business traveller
Liked: Cleanliness, staff & service, amenities
Great bed and pillows
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

8/10 Good

Karin

Stayed 1 night in Feb 2026

2/10 Terrible

savannah

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very warm welcome, beautiful room, great breakfast
Stayed 1 night in Jan 2026

2/10 Terrible

Gary

Liked: Cleanliness, property conditions & facilities
Check in was great, room was great. Can’t complain about that. However, doors slamming all night along the corridor and every half hour or so there was a 3 or 4 second burst of a low vibrating mechanical sound (possibly faulty HVAC echoing through the vents). I called down to reception around 2am but nothing was resolved. It continued until I checked out at 6.45am having had any sleep at all. Very disappointed.
Stayed 1 night in Jan 2026

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room and staff excellent. Breakfast a little disappointing. Food on the cool side
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

Yuchen

Stayed 1 night in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet hotel, cleanliness very good.
Stayed 1 night in Jan 2026

6/10 Okay

Sonia

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was wonderful. The room barely had heat and in need of updating.
Stayed 2 nights in Jan 2026

4/10 Poor

Ben Thomason

Stayed 1 night in Jan 2026

10/10 Excellent

Mr M J

Liked: Cleanliness, staff & service, amenities
Would definately stay here again. Breakfast and amenities excellent. Wonderful staff and one waiter in particular, Luis, was very kind and helpful to my disabled husband. Highly recommended!
Stayed 1 night in Jan 2026

10/10 Excellent

Chilufya

Stayed 2 nights in Dec 2025

10/10 Excellent

JESUS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional, helpful, and attentive, especially Elisa and Jay. Because of Elisa I now form part of the Sheraton family. Jay, in turn, helped me reserved a shuttle to the airport in no time.
Stayed 1 night in Dec 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness
Good food
Stayed 1 night in Dec 2025

10/10 Excellent

Balu Mahendra

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, a special shoutout to the staff at the dining area. I was travelling with my 4year old who is a very picky eater. The staff were very accommodating. I would be coming back for sure.
Stayed 2 nights in Dec 2025