6/10 Satisfaisant
Stephen
28 avr. 2025
Poor communication & unusable electricals.
With these properties that have no receptionist, you rely on someone sending you the codes and relevant information in a timely manner to find and access the room you've booked.
The site said they'd send this 48 hours before the stay. I did get one saying the balance was owed, so I paid through the link provided and waited. The next day I hadn't heard anything, so I messaged to have an email back saying as soon as we receive your payment we'll send the code. This caused some panic. I replied that the balance had been paid the day before. We boarded the train to London not knowing if we'd be able to access the room we'd booked months ago. Eventually the codes were sent and locating and access were very easy. The rooms were nice, but there were some quirks. Air conditioning was provided, but unusable. A fan was provided but unusable as there were no sockets nearby. A mini-fridge was provided,
but unusable. There was a nice bath, but no overhead shower. If you stay here, I would say bring a 3m or 5m extension lead with at least two 13 amp sockets to plug things in.
Stephen
Séjour de 1 nuit en avril 2025