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Gem Strathmore Hotel

4.0 star property

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Photo gallery for Gem Strathmore Hotel

View from room
Creator video
Front of property
Lounge
Breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Imperial College London
    ‪3 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

8.0 out of 10
Very good
(19 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Street view

Executive Double Room

7.6 out of 10
Good
(7 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Twin Room

7.6 out of 10
Good
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

7.6 out of 10
Good
(10 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

7.2 out of 10
Good
(9 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1

View all photos for Executive Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

7.8 out of 10
Good
(42 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Quadruple Room

  • Sleeps 4

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About this property

Gem Strathmore Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Gem Strathmore Hotel offers 77 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Gem Strathmore Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Victoria and Albert Museum and Science Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi and wired Internet. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Gem Strathmore Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Gem Strathmore Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 24.50 for adults and GBP 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 24.50 for adults and from GBP 24.50 for children
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Gem Strathmore Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 1002 reviews
Rating 8 - Good. 343 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for one night, but the stay was fantastic. We stayed in a quad room, one queen bed, and two twins. The room was incredibly spacious, and had a lovely stocked bathroom. The view looked right over the quaint neighborhood street and it was so picturesque. They held onto our luggage while we explored the rest of Kensington. The natural history Museum is also a quick five minute walk nearby. Would highly recommend this place to stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

8/10 Good

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
The room had everything I needed for my layover in London. The staff was very friendly and attentive.
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & attentive. Room was perfect for a 1 night stay. Location was very good with bars & restaurants close by. Handy close to tube station as well. Peaceful location as it was set off the main road.
Stayed 1 night in Jan 2026

10/10 Excellent

Clifford

Stayed 1 night in Jan 2026

4/10 Poor

Claire

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Upsides: staff pleasant, clean, lots of hot water in the shower, great location, lovely architecture. Downsides: amenities limited; room small and basic. Room service dish not as advertised. Lift not working so climbed up 5 tall flights of stairs to small bedroom. Had to come back down to pick something up and up again - 15 flights of stairs .. thank goodness i'm not too old to do it and had my back op a couple of years back! No advice sent out before arrival and I checked in to the hotel at 9.30pm. Not appreciated.
Stayed 1 night in Jan 2026

6/10 Okay

katriona

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was nice, staff were helpful, bar was pleasant, location was good. Unfortunately the lift wasn't working, and our room was on the 4th floor, which was a struggle for my husband who has knee problems. If it weren't for that, it would've been 5 stars
Stayed 2 nights in Jan 2026

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay inn the right part of London. A pity the lift wasn't working. Room wasn't made up until the afternoon and the shower was a challenge, could have done with a shelf because impossible to bend over without opening the door. Staff friendly and helpful.
Stayed 2 nights in Jan 2026

6/10 Okay

DOMINIQUE

Liked: Staff & service
The cooked breakfast was poor. Wasnt fresh and the bacon and eggs were awful. Fruit salad was nice and so was the bread. The hotel was way overheated. The mattresses are old and need changing. The bathroom isnt very clean with lime deposits and hair remains.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite, friendly staff - nothing was too much trouble. Restful lounge bar, easy to come back to during the day for a cup of tea. Welcoming, clean hotel - I would definitely stay there again.
Stayed 2 nights in Jan 2026

4/10 Poor

Ethan

Liked: Staff & service
Disliked: Amenities
Room furniture was old. Most uncomfortable bed I’ve ever slept on at a hotel. Elevator was not working. Left a night early because of the poor quality. The only redeeming quality was the location and the niceness of the staff
Stayed 2 nights in Jan 2026

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Clean room, very large bed, great location It was 3 degrees outside but somehow the whole hotel was absolulety boiling Lift was broken so there was a lot of stairs to go up
Stayed 1 night in Jan 2026

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Jan 2026

8/10 Good

Sue

Stayed 2 nights in Jan 2026

10/10 Excellent

Dr Neil

Liked: Cleanliness, staff & service, amenities
room was good, staff were excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and staff very hospitable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Lovely little hotel. Everything was dpot on and thexstaff were wonderful.
Stayed 1 night in Dec 2025

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service
Staff very pleasant
Stayed 1 night in Dec 2025

6/10 Okay

Galina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is the tiniest I have ever been in! You can open your suitcase only by laying it on the bed. The elevator was tiny, like in a doll house. Very claustrophobic. The hotel itself is very clean, smells nice, with lovely toiletries.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 3 nights in Dec 2025

8/10 Good

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. The room was clean and warm. Sadly the beds were too hard and not comfortable.
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior room was too small for my liking but second day was given a larger room which was much better but it was the room temperature was too cool and the air conditioning didn’t seem to be working. I had to wear a polo shirt to bed to keep myself warm. There was also some road traffic noise earlier morning. Breakfast was good. I had grilled chicken in the restaurant one evening and it was lovely. The staff were all very friendly and accommodating. I might stay there again but I would book an executive room.
Stayed 3 nights in Dec 2025

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, it was clean and tidy. I don't have any issues with this element. However, I was woken by one the hotel staff knocking on my door after midnight, apparently requiring an iron and ironing board which was delivered previously. I am deeply unhappy about this interruption at this time of night. This is not acceptable.
Stayed 2 nights in Dec 2025