Overall we had a very successful stay, but there were definitely things that could easily be improved. Starting with the positive. The location is fabulous, only a few minutes walk from Covent garden, seven dials, SoHo and in between two major tube stations! The check in was easy and the apartment lender communicated in a timely manner. The apartment was adorable. The shower pressure was great. The kitchen had everything one would need. There were some negatives. The listing said there would be amenities including soap, shampoo, and conditioner, laundry soap etc. there was one tiny bar of soap and two rolls of toilet paper for 16 nights. No shampoo, no conditioner, no kitchen towels, no laundry soap. There is a washer, but NO dryer, and it was so damp and humid in the apartment our clothing took days and days to dry. We basically couldnât utilize the washing machine. They gave us each one towel for 16 nights.There was no cleaning service for the entire stay. I think once a week or at least midway through would have been nice. The apartment needs a refresh as many of the surfaces are looking worn out including the bedding. The pull out sofa is beyond lumpy and the comforter insert was ratty. The master bedroom needs a bedding refresh as well. The rug in the master bedroom was dirty and needed a good vacuum. The apt is in a basement. The city noise is loud.