The property managers were very responsive via VRBO messages, WhatsApp, and email. They were super accommodating to our early arrival. The roof top lounge area was nice, too. The one (very small) downside was the shower head was very short and non-adjustable. So, you had to press your whole body up against the wall in order to situate yourself under the falling water. But it was manageable with a separate extension. Other than that, the room and property were as described. Would stay here again for the location and friendly staff.