4/10 Poor
Mr Stephen
Business traveller
19 Jul 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Give it a miss
First impressions were good, the room looked clean and comfy. But as i discovered when i tried to turn on the tv it did not work, then i discovered all the power sockets did not function.
Because there is no one to oversee the hotel accommodation on site, the bar staff managed to locate me to another room but because the room was not expected to be occupied, the room had not been fully prepared. i had to go to the original room and take bed sheets and towels and take them to the new room and make up the bed myself.
In the new room, when i had a shower, because it is an open shower and close to the toilet, everything got wet.
Then to cap it off, when i tried to watch tv, it also did not work. When i mentioned to the staff in the bar, they said maintenance would look at it. It never got sorted.
When i went to the bar for a drink and look at the menu, whilst i was standing there, i saw a small furry creature scuttle from under the bar to behind a chiller and can only describe it a a small rat.
I then refused to have any meals there.
I did tell a member of staff what i had just witnessed but he seemed a bit blasé about it.
Overall, would not recommend.
Mr Stephen
Stayed 4 nights in Jul 2025