Montcalm Chilworth Townhouse, Paddington

5.0 star property

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Deluxe Triple Room | In-room safe, laptop workspace, soundproofing, iron/ironing board
Free toiletries, hair dryer, towels
Breakfast served
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

View in a map
55 Westbourne Terrace, Paddington, London, England, W2 3UY
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Marble Arch
    ‪18 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Deluxe Single Room

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Single Bed

Deluxe Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Double Room

7.6 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

Club Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Club Twin Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

Compact Double Room

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Club Double Room

  • Sleeps 2

Club Twin Room

  • Sleeps 2

Deluxe Triple Room

  • Sleeps 3

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Compact Double Room

  • Sleeps 2

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About this property

Montcalm Chilworth Townhouse, Paddington

Luxury hotel with steam room and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a steam room. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services.
Montcalm Chilworth Townhouse, Paddington offers 119 accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a steam room.
Montcalm Chilworth Townhouse, Paddington's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Montcalm Chilworth Townhouse, Paddington offers its guests Access to hot tub and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Chilworth Townhouse, Paddington. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Montcalm Chilworth Townhouse, Paddington has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 32.50 per day)
  • Limited on-site parking (max 5 spaces per unit)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Library
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Uncovered self-parking fee: GBP 32.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Premier London Paddington
Shaftesbury Paddington
Shaftesbury Premier London
Shaftesbury Premier London Hotel
Shaftesbury Premier London Hotel Paddington
Shaftesbury Premier London Paddington
Shaftesbury Premier London Paddington Hotel
Chilworth London Paddington Hotel
Chilworth London Paddington
Chilworth Hotel
Chilworth
The Chilworth London Paddington England
Shaftesbury Premier Hotel London
The Shaftesbury Premier London Paddington

Montcalm Chilworth Townhouse, Paddington Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1012 reviews
Rating 8 - Good. 281 out of 1012 reviews
Rating 6 - Okay. 124 out of 1012 reviews
Rating 4 - Poor. 78 out of 1012 reviews
Rating 2 - Terrible. 58 out of 1012 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel in a fantastic location!

Great value hotel in a fantastic location! Staff were friendly and helpful and the room was perfect, a single room but plenty of room for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lucy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good stay but poor communication

Everything was good from a hotel point of view, what let the stay down was very poor communication between reception staff and restaurant manager or restaurant staff, we were told breakfast was served on a Monday until 10:30am upon check in, getting into breakfast at 10:05am we were then told breakfast was closed, however reception staff thought it was 10:30. We were then told to grab a plate and take what’s left, no tea or coffee was available. After a late night we were looking forward to breakfast but unfortunately it was a complete let down. There clearly need to be better communication between reception staff and restaurant staff.
Stayed 1 night in Jul 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, property conditions & facilities
Checking in very slow. Some rooms are in the basement and don’t have windows but this isn’t made clear when booking and should be. Good location for Hyde park and Paddington station, clean room
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Stayed 2 nights in Jun 2025

8/10 Good

Seth, Stamford

Stayed 1 night in Jun 2025

10/10 Excellent

MICHELLE

Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Port Coquitlam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect for us. 3 - 4 minute walk to Paddington Station trains and Underground made getting around London very easy. As well, the area around Paddington had lots of restaurant and pub locations to choose from, all an easy walk away.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rachael

Stayed 1 night in Jun 2025

8/10 Good

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid stay but did not meet 5* expectations

One night stopover. Solid hotel very close to Paddington Station. Fully met my purpose. Staff were great. If the hotel was rated as a 3 or 4* hotel I would have given it a 5/5 review. It is not a 5* hotel as listed.
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jun 2025

10/10 Excellent

Gavin

Stayed 1 night in Jun 2025

8/10 Good

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Paddington train station
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lalita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Jun 2025

8/10 Good

Mrs C A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, beds were comfortable and bathroom facilities were good. We had 2 single rooms and there was a mix of facilities missing from each room, no fridge in one and no safe in another.
Stayed 3 nights in Jun 2025

6/10 Okay

Alan

Room was fine. Very small for the price. The but that would put me off going back is that the restaurant downstairs is Indian style cuisine. The rooms absolutely stink of the restaurant by the time you go to bed. Thick smell of garlic, cooked onions, spices. Restaurant smelt nice at 5pm, not at 1am! Stay was ok but would probably look elsewhere
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Yujen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great valued Hotel next to Paddington

It’s great location to the station that has express train from airport. The hotel staff all are so nice , moreover the rooms provides best services compared to many others. Will definitely recommend and come back again if we come back to London !
Stayed 1 night in Jun 2025

2/10 Terrible

margie

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a date in error and despite three emails to correct the booking, the only reply I got was to call a number (that did not exist) or email (that bounced back). So that was GBP270 down the drain.
Stayed 1 night in Jun 2025

10/10 Excellent

becky

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very nice. Staff are wonderful and very informative when we needed directions and restaurant suggestions. Room was perfect and very clean. Close to the tube and trains to Heathrow.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Fantastic hotel Great helpful staff Perfect parking We loved it
Stayed 1 night in Jun 2025

10/10 Excellent

Sugathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some rooms are below ground level. If you are worried about enclosed spaces, those rooms may not be for you.
Stayed 2 nights in Jun 2025

10/10 Excellent

OPM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern with great amenities

Great service. The room is very modern and comfortable. Great amenities.
Stayed 1 night in Jun 2025