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The Londoner

5.0 star property
VIP Access

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Photo gallery for The Londoner

Rooftop terrace
Exterior
Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
View from room
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room

9.2 out of 10
Wonderful
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King City View Room

8.8 out of 10
Excellent
(16 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Capital Suite

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room

  • 119 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Tower Penthouse Suite

  • 200 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room City View with Exclusive Access

  • Sleeps 2
  • 1 King Bed

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About this property

The Londoner

Luxury hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of The Londoner's great location. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy French cuisine while dining at Whitcomb’s
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to reflexology, detox wraps or deep-tissue massages at The Retreat
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Leicester Square and Garrick Theatre
The Londoner offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Whitcomb’s – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
8 at The Londoner – This rooftop bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Joshua’s Tavern – This restaurant specialises in British cuisine and only serves dinner. Open selected days.
The Stage – This bar specialises in seafood and serves breakfast and light fare. Open daily.
The Residence – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Reviews

The Londoner Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 777 out of 964 reviews
Rating 8 - Good. 114 out of 964 reviews
Rating 6 - Okay. 36 out of 964 reviews
Rating 4 - Poor. 18 out of 964 reviews
Rating 2 - Terrible. 19 out of 964 reviews

Reviews

4/10 Poor

Patrick, Santa Ana

Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Peace

Stayed 1 night in May 2025

10/10 Excellent

Ruchi

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Very Good Hotel, could be a little better.

Very comfortable, excellent gym & leisure. Very average breakfast. Welcome guest only area. Clunky room mix up and inability to communicate between staff members to resolve double booking. Would feel better in less touristy location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing, central for everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Extremely attentive. But check in was late due to high capacity
Stayed 1 night in Jul 2025

2/10 Terrible

Mrs.

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I found this hotel to be a crowded zoo-creepy and unsafe. The management is not professional. I experienced a very uncomfortable situation with drunk locals and the manager Michael Cheong wanted to debate the issue rather than resolve it. This is supposed to be five star (and it has a five star price) but it should be three star at best based on the arrogant and rude, accusatory responses from management.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joaquin

Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Stayed 1 night in Jun 2025

10/10 Excellent

Sunil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with excellent amenities. Spa area is excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous stay, very central and so many things to do within walking distance. We easily walked to dinner and a show on the west end. rooms are tight, but the quality and property amenities more than made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Vacation

Cannot fault the hotel or its staff and level of service! Just amazing and great location. Very impressed and I’ve stayed in many London 5 star hotels.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back again

It was a great experience staying at the Londoner. Many years ago this hotel was called the Edwardian. We stay there because the location is excellent. There is now a beautiful high five star hotel at the same location
Stayed 6 nights in May 2025

10/10 Excellent

Clark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with fantastic service. Couldn't do enough for you. From (very!) early check-in, the residence lounge and the fabulous pool, it was a wonderful stay!
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay - the area is a little touristy for my liking so it gets busier than other areas, but super convince for lots of underground lines, the hotel is a nice oasis away from the crowds, and loved the room / staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Simon

Stayed 1 night in Jun 2025

10/10 Excellent

Kevyn

Liked: Cleanliness, property conditions & facilities
Great hotel in an ideal location. Spa facility is very good as is the rooftop bar.
Stayed 1 night in Jun 2025

10/10 Excellent

Beverly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a great location! Service was awesome too!
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this lovely hotel and will be our home from home for future stays in London. Staff are super friendly and attentive without being overbearing. Food and drinks are great - the residence is a fantastic perk for paying hotel guests. Rooms are comfortable and quiet, and the spa/ pool is a great spot to unwind and recharge the batteries. Location is perfect with Covent Garden one way and Piccadilly/ lovely parks in the other direction. Can’t fault this hotel
Stayed 1 night in Jun 2025