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The Park City Grand Plaza Kensington

4.0 star property

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Photo gallery for The Park City Grand Plaza Kensington

Exterior
Reception
Exterior
Plaza Executive Double | Minibar, in-room safe, desk, blackout curtains
Daily continental breakfast (GBP 15.00 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Grand Deluxe Double

Grand Deluxe Double | Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double

8.4 out of 10
Very good
(77 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Double

Plaza Executive Double | Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double

8.6 out of 10
Excellent
(40 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.8 out of 10
Excellent
(21 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Plaza Executive Triple Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple Room Non smoking

  • Sleeps 3

View all photos for Plaza Executive Double Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double Room Non smoking

  • Sleeps 2

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4

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About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention centre in London with a restaurant
This hotel features a restaurant, a 24-hour fitness centre and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The Park City Grand Plaza Kensington's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of Hyde Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Kensington Gardens and Imperial College London
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Reviews

The Park City Grand Plaza Kensington Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 522 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

Reviews

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very helpful and courteous.
Stayed 5 nights in Aug 2025

10/10 Excellent

Moshfiq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few nights, had an amazing experience, and it’s close to public transportation.
Stayed 4 nights in Aug 2025

6/10 Okay

suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
property nice...great area front desk lady was rude biggest problem was while we were in the room someone opened the door....it was another couple...they gave the room key to other guests thinking the room was not occupied. Manager has yet to get back to me (after 2 days) about the situation.....not acceptable!!
Stayed 1 night in Sep 2025

10/10 Excellent

Roope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient boutique hotel in London. Close to pubs and transportation. Enjoyed our stay
Stayed 4 nights in Aug 2025

8/10 Good

Siah

Travelled with partner
Liked: Staff & service, amenities
The property did not have a microwave that guess can used to warm their food when purchased from outside. No place to prepared hot water for tea. They provide all the essential for tea. But n I where to get hot water. The hotel is clean, the staff is friendly. The rooms are clean everyday.
Stayed 4 nights in Aug 2025

6/10 Okay

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The worst, hard bed. We didn’t sleep well at all. If the beds were proper, this would have been 5 stars all around.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend holiday

Everything worked out perfectly
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant connected to the hotel. Report on Expedia was that there was 20 % off of this restaurant on 1st floor. Not correct information. Otherwise, lovely and professional staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Graeme

Very quiet @ elegant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value.

Very affordable for the area. We could walk 3 minutes to the train/tram station, supermarket and 15 min walk to museums, Harridas, etc. Very safe area since I was traveling alone with my young son. Staff is very friendly and even lent us electric adapters for the outlets.
Stayed 2 nights in Aug 2025

8/10 Good

Nary

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ann

Stayed 1 night in Aug 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Rabee Fawzi

Stayed 1 night in Aug 2025

10/10 Excellent

kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Cromwell hospital which was the purpose of our stay. Very comfortable and quiet. Nice restaurants nearby.
Stayed 1 night in Aug 2025

8/10 Good

David A

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful and comfortable stay. Well located.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay. It was clean, safe, quiet, close to food, shopping, and transit. We would recommend and consider staying here again!
Stayed 7 nights in Aug 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the grand tall Victorian homes and it was well priced for the area.
Stayed 1 night in Aug 2025

2/10 Terrible

Diana

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fridge was great to have. Room cleaned well daily. Shampoo soap and amenities ample. Steps up into the bathroom in the room were assigned: Not sure if this is same for all rooms but it may not work for those with mobility issues. Bed adequate. Closet space decent. Nice room for the building it was in.
Stayed 4 nights in Jul 2025

10/10 Excellent

Trrry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. It was very clean and close to nice restaurants. The staff was very nice and very helpful. Rooms were very clean
Stayed 2 nights in Aug 2025

4/10 Poor

Kelly

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Maureen, Altamonte Springs

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay. It was clean and A/C was cold. Room was smaller than it looked online. I found the shower situation strange. The water was all over the whole bathroom and very slippery. Apparently, that's just a European thing. Kind of dangerous so I laid down towels so no one slipped. They cleaned daily and we got new towels so all good. Staff was very friendly and neighborhood seemed safe. Tube was just a couple blocks away. Good pubs within walking distance.
Stayed 4 nights in Jul 2025