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The Pelham London - Starhotels Collezione

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Photo gallery for The Pelham London - Starhotels Collezione

A traditional room with a fireplace, a large mirror, and classic furniture.
Creator video
A classic four-poster bed with a white bedspread and red and white pillows, a wooden nightstand with a lamp, a chair, and a small table with a lace tablecloth.
A reception area with a dark wooden desk, a white vase with flowers, a patterned armchair, and framed artwork on the wall.
A classic room with a fireplace, two armchairs, a sofa, a chandelier, and a large mirror.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Victoria and Albert Museum
    ‪4 min walk‬
  • Place, Imperial College London
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double or Twin Room

A bedroom with a large bed, a wooden bench, a desk, and a view of the outdoors through a window.

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for King Suite

A bedroom with a large bed, a red armchair, a wooden cabinet, and a window with curtains.

King Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cosy Double Room

A bedroom with a large bed, a nightstand, a chair, a window with curtains, and a bookshelf.

Cosy Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A bedroom with a large bed, a wooden wardrobe, a desk with a chair, and a fireplace.

Deluxe Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room

A bedroom with a large bed, a nightstand, a chair, and a window with curtains.

Executive Room

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, two chairs, a desk with a lamp, a mirror, and a view of the city through the window.

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite

A desk with a vintage radio, a vase with flowers, and a chair with a patterned cushion.

King Suite

  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Cosy Double Room

A hotel room with a bed, a TV, a desk with a lamp, a chair, and a tray with tea and cookies.

Cosy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 2,530 reviews
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About this property

The Pelham London - Starhotels Collezione

A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of The Pelham London - Starhotels Collezione's great location. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Trattoria
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Natural History Museum and 4 minutes on foot from Victoria and Albert Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square metres) and includes conference space. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione.

Smoking is allowed in designated areas at this Georgian London hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
La Trattoria – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 27 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 per person
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

The Pelham London - Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff, cute and cozy hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel easy to find. Staff very helpful, Breakfast nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big bed and great hotel, fantastic location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite stay, walking distance to Kings Road. Staff was superb! Breakfast was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My main take away from this stay was the friendly and accommodating staff, the bed was cozy and the room was cute, but the staff is what made it great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Pelham. We had a gorgeous room with a large bathroom and tub in a fabulous location. The decor was gorgeous and the staff very helpful and friendly. Wish we’d booked a longer stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Short break in London. Super location and a lovely quiet hotel. Have stayed before and will be back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Amenities, property conditions & facilities
great stay!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel on several occasions and love it. It is conveniently located across the street from the tube station so getting around is very easy. I also want to say the beds and the bedding are amazing.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Vanessa Weiner Von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very nice stuff. Location can’t be beaten.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best !! Perfect location! Seconds from the tube- nice restaurants and bars in the neighborhood.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in we were warmly welcomed by the staff. Our room was very spacious and we had a beautiful welcome gift of fruit waiting for us on the table which was so appreciated after a day of travel. I highly recommend The Pelham and will stay there again when traveling to London.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Numa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very well located to discover London is it is across from South Kensington station. Staff was kind and welcoming (except on one unfortunate occasion) and the room was well cleaned every day.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, very quiet room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property. The rooms are beautifully designed and appointed. The staff is absolutely wonderful. When we visited it was very hot, it was nice having air conditioning in the room. The sheets are great quality and the bed is very comfortable. The location couldn’t be better. Very pleased and cannot wait to visit again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very pleasant stay at The Pelham. Our room was very nice, the location of the hotel was exceptional, and the staff were delightful. Highly recommend!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine staff, especially Thomas. Happy to add delight to our London stay. Found the right restaurants for us, made sure everything went smoothly during our 9 night stay. We have stayed here annually for more than 10 years.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was huge and so comfortable. Lovely furniture. Excellent convenient location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Pelham are lovely. The service here is always impeccable. The facilities are beautiful and the location is unbeatable.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent breakfast.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Great location, very nice room, courteous staff
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a very friendly helpful staff. Very close to the natural history and V&H museum and Hyde Park. Across the street from the Soith Kensington Tube station (Circle Line). Great location with fantastic places to geab a coffe and pastry near by.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, warm welcome and extremely comfortable bed
Stayed 1 night in Dec 2025