We arrived at the property and couldn't stay because it was dirty and smelled of mold and body odour. Stained furniture, hair on the bed, balcony overlooking dumping area behind building, area felt unsafe. The circle that hints where the property is was deceiving. This is the first time this has happened when using VRBO. We contacted the host immediately and got an automatic type response, we send photos and description as asked and then received the same canned response so we knew weren't talking to a person and had to scramble and find another place to stay. We contacted VRBO to let them know what was happening and followed the protocols and took photos and filed withing 24 hours, also cancelled property through VRBO customer service and have filed with them for a refund under the VRBO Confidence Guarantee.