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The Sumner

4.0 star property

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Photo gallery for The Sumner

Front of property
Deluxe Double Room | Living area | LCD TV
Lobby lounge
Lobby lounge
Daily English breakfast (GBP 15 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Park Lane
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

8.2 out of 10
Very good
(18 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

The Sumner

This smoke-free bed & breakfast features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and limo/town car service are on-site.
The Sumner offers 20 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The Sumner's great location gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Marble Arch and 5 minutes on foot from Hyde Park
As a guest of The Sumner, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly The Sumner also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby.

This 4-star London bed & breakfast is smoke free.

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (173 centimetre wide door)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Children 5 years old and younger aren't allowed at this property.

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

The Sumner Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 356 out of 815 reviews
Rating 8 - Good. 301 out of 815 reviews
Rating 6 - Okay. 99 out of 815 reviews
Rating 4 - Poor. 41 out of 815 reviews
Rating 2 - Terrible. 18 out of 815 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Location worked great for my needs. Staff is kind and helpful. Good breakfast and good coffee.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cian

Liked: Cleanliness, staff & service, amenities
Very helpful staff. Great value for the location.
Stayed 1 night in Dec 2025

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful helpful staff on reception and the welcome was personal and genuine. The room was comfy and the bed was delightful. The breakfast offered plenty of choice hot and cold.
Stayed 1 night in Dec 2025

10/10 Excellent

Dillon

Stayed 1 night in Nov 2025

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice staff, good pricing. Rooms are a little tired and dated. Bathrooms old. Also if you have mobility issues so this isn’t for you. Even off the elevator there are stairs to climb.
Stayed 6 nights in Dec 2025

10/10 Excellent

Debra, Marana

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, clean and quiet. The staff @ the desk were very helpful: holding our bags upon our arrival, then placing them in our room once it was ready. They also assisted us with transport and our bags upon departure. The breakfast was excellent, as was the attentive staff. Lastly, the location was very convenient to Marble Arch and Paddington Station and nearly nextdoor to a delightful and very good pub. When returning to London, this is where I will go!
Stayed 4 nights in Dec 2025

4/10 Poor

Dave

Stayed 1 night in Dec 2025

8/10 Good

Jedidah

Liked: Cleanliness, staff & service, amenities
The hotel was a great stay. I enjoyed staying here; the staff, especially at the reception, were exceptionally warm and helpful. The room I first stayed in would, however, need a touch-up; the room had a faulty toilet, and there was a water leak from the roof. I was, however, given another room the next day, which was quite spacious and beautiful. The hotel is in a nice location, you can easily access cafes and restaurants just around the block, and Oxford Street is about a 10-minute walk. I highly recommend it, I would definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nimco

Stayed 2 nights in Dec 2025

8/10 Good

DENISE

Stayed 1 night in Dec 2025

4/10 Poor

EUNGSIK

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedding had stains, restroom terribly small, staff was not helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 no faults in walking distance to Hyde park greta location, staff are lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Howard

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Travelled with partner
This was a lower price than I normally pay and it did reflect on what we got . It felt like a boarding house not a hotel. The bathroom is small and dated. There was someone talking in another bedroom all night and it kept me awake. The location is good for Oxford Street/Bond Street. Personally wouldn’t choose to stay here again but if you’re on a budget, perhaps it’s okay for you. As long as you’re not expecting anything special.
Stayed 1 night in Sep 2025

4/10 Poor

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and the rooms were clean. We would definitely stay there again.
Stayed 1 night in Nov 2025

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night, but it was pleasant. Staff were extremely friendly and helpful. The room was a good size, the shower unfortunately had a strange shower head that was not adjustable enough. The hotel is very "quaint" and beautiful and feels cosy. One drawback is the system to get to higher floors - the lift took us to the second floor, but then had to negotiate the narrow stairs with luggage. However, overall our stay in early November this year was very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Yevgenia

Travelled with family
Liked: Cleanliness, staff & service
Clean room, good breakfast and attentive staff
Stayed 9 nights in Oct 2025

8/10 Good

Franklin

Business traveller
Liked: Cleanliness, staff & service
I didn’t eat breakfast
Stayed 3 nights in Oct 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The day staff was very friendly! Loved staying here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mohammad Reza

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet seat had dried urine stain , rubbish on the floor. Reception had me wait while he was texting middle of our conversation. Hair inside the bath tub. Most disgusting hotel i stayed at, and i work 3-4 days a week out of town...
Stayed 1 night in Oct 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good. Great location also
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

6/10 Okay

Gavin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We asked for a twin room and got a double. The bathroom is tired and could do with a refurb given the shower curtain doesn’t stop the sink area and floor from getting wet.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid option in the Marble Arch area

Great location and good size room for London. Friendly staff.
Stayed 4 nights in Sep 2025