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The Tower Hotel, by Thistle

4.0 star property

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Photo gallery for The Tower Hotel, by Thistle

Outdoor banquet area
Creator video - submitted by Game of Styles
2 bars/lounges
Lobby
Family Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
St Katharine's Way, London, England, E1W 1LD
  • Place, Thames River
    ‪1 min walk‬
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪77 min drive‬

Room options

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2

View all photos for Executive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.4 out of 10
Very good
(248 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

8.0 out of 10
Very good
(431 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

7.8 out of 10
Good
(26 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

8.2 out of 10
Very good
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, with Bridge View

Standard Double Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, with Bridge View

8.2 out of 10
Very good
(354 reviews)
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, with Bridge View

Standard Twin Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, with Bridge View

8.0 out of 10
Very good
(162 reviews)
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Sleeper Double Room

Sleeper Double Room | Premium bedding, in-room safe, desk, laptop workspace

Sleeper Double Room

8.0 out of 10
Very good
(137 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

8.6 out of 10
Excellent
(36 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double, with Bridge View

Executive Double, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Executive Double, with Bridge View

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

7.8 out of 10
Good
(107 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room with Tower Bridge View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room with Tower Bridge View

  • Sleeps 2

View all photos for Standard Double Limited View

Standard Double Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Limited View

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Limited View

Standard Twin Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Limited View

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Sleeper Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Sleeper Double Room

  • Sleeps 2

View all photos for Standard Double Limited View

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Limited View

  • Sleeps 2

View all photos for Standard Twin Limited View

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Limited View

  • Sleeps 2

View all photos for Standard Double Room With Tower Bridge View

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room With Tower Bridge View

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room With Tower Bridge View

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room With Tower Bridge View

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room with Tower Bridge View

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room with Tower Bridge View

  • Sleeps 2

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2

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About this property

The Tower Hotel, by Thistle

2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a business centre are on-site. Housekeeping is available on request.
The Tower Hotel, by Thistle offers 801 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The sightseeing around The Tower Hotel, by Thistle gets high marks from our customers. During your stay, you're just a quick walk from Tower Bridge. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local and international cuisine at Vicinity, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the low noise level, comfy beds and cleanliness
  • Steps from Tower Bridge and Tower of London
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and 18 meeting rooms.

Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at The Tower Hotel, by Thistle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Vicinity – This restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
VU from the Tower – This brasserie specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn – This bar only serves light fare. Open selected days.
Starbucks – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 29 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 21.50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU from the Tower

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.50 per person
  • Covered self-parking fee: GBP 29 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel
The Tower Hotel London
The Tower Hotel, by Thistle Hotel
The Tower Hotel, by Thistle London
The Tower Hotel, by Thistle Hotel London

The Tower Hotel, by Thistle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4581 out of 9535 reviews
Rating 8 - Good. 2656 out of 9535 reviews
Rating 6 - Okay. 1355 out of 9535 reviews
Rating 4 - Poor. 539 out of 9535 reviews
Rating 2 - Terrible. 404 out of 9535 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kerry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is currently “in the process of having a refurb”. Hotels.com does NOT state THAT on the website, so the photos on the website are completely misleading. That is not what you will get staying at this hotel. We were put into two rooms that were extremely old and tatty. The bathrooms had rusted fittings and old hair in them. Our aircon did not work. We immediately discussed it with the Supervisor and asked for a refund. He credited Hotels.com for the bookings - but only one room has been refunded to my family from Hotels.com. While we were discussing the awful rooms with the Supervisor, two other couples came to complain about their rooms. I feel bad for the front desk staff having to deal with this situation, when the Thistle Group needs to get this hotel completely refurbed before taking in guests. I will never stay in a Thistle Group hotel again and will not use Hotels.com after this debacle on our vacation. I asked one of the front desk staff if they would be happy to stay in that hotel with their family on vacation and they replied “No”. Pretty much sums up the mess this hotel is in! Yuck!
Stayed 4 nights in Dec 2025

6/10 Okay

Myles

Liked: Staff & service
First room wasn't ready, second room outdated no usb charging sockets or power points by bed, tiles and grout in bathroom dirty and carpet could do with a clean or replaced.
Stayed 3 nights in Dec 2025

6/10 Okay

Aubrey

Stayed 1 night in Dec 2025

10/10 Excellent

Laurie-Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mohamed on the front desk made my problem(mistake) his own and was able to accommodate our stay. A wonderful ambassador for your company. Also noticed in the halls all the staff greet you, step aside for you( I would never ask that of them but did notice they do it. The room was amazing, that view is everything.
Stayed 2 nights in Dec 2025

8/10 Good

Victoria

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Clean and spacious room with a great view of Tower Bridge. I recommend this hotel!
Stayed 1 night in Dec 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
It’s really the loveliest place to stay! Staff are so friendly and helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Perfect location, lovely hotel
Stayed 1 night in Dec 2025

8/10 Good

Avelle

Stayed 2 nights in Dec 2025

6/10 Okay

Avril

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was so tired. Every bit of furniture the varnish was peeling off and scratched. The bathroom was the worse though. Black mould in the sealant all around the bath
Stayed 1 night in Dec 2025

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, amenities, property conditions & facilities
Service is excellent
From our room
From the outside where the tower bridge
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 6 nights in Dec 2025

10/10 Excellent

asa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and nice amenities. The rooms are small but comfortable beds and the personnel is super helpful and nice. I would stay here again!
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness
Stayed 2 nights in Dec 2025

6/10 Okay

Martyn

Travelled with group
Requested a high floor but was on the 1st. Self check in not good customer service and more suited to bidget hotels. Check out did not ask if a good stay. Did not get told about a wedding on sat night which prevented sleep. Room was dusty. Location, views, lobby and some staff were good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and great service all round.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jean Paul, Dallas

Stayed 1 night in Dec 2025

10/10 Excellent

Gareth

Stayed 1 night in Dec 2025

8/10 Good

Leanne Carpenter, Willunga

Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

todd, San Francisco

Stayed 2 nights in Dec 2025

10/10 Excellent

Clint

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice location, very friendly and helpful staff.
Room 1105 - nice view!
Stayed 1 night in Dec 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in an amazing location with wonderful staff, let down by no toiletries other than huge plastic bottles of soap bolted to the walls, mini bar not stocked, and no tea making facilities. Great Nespresso machine but no sugar and no milk. Two bottles of water provided. Not enough.
Stayed 1 night in Dec 2025