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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Relax on the outdoor terrace with a view of the airport, featuring a comfortable seating area with wicker chairs and a table.
Station B offers a safe and visible waiting area with a clear glass barrier separating the platform.
Welcome to our hotel lobby, featuring a reception desk surrounded by comfortable seating and lush greenery.
Enjoy a selection of beverages at our stylish bar, where guests can socialize and relax.
Relax and socialize in this inviting lounge area with sofas, armchairs, and a large dining table.

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Thorpe Park
    ‪11 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪5 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

7.4 out of 10
Good
(16 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

8.2 out of 10
Very good
(239 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

8.4 out of 10
Very good
(67 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive King Room

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4405)
The price is CHF 178
for 1 room
includes taxes & fees
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About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Aviator Sports Bar – This bar specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.50 per person
  • Uncovered self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1006 out of 2599 reviews
Rating 8 - Good. 941 out of 2599 reviews
Rating 6 - Okay. 389 out of 2599 reviews
Rating 4 - Poor. 138 out of 2599 reviews
Rating 2 - Terrible. 125 out of 2599 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport.
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
Well placed for travel from Heathrow T5, quick and cheap bus link.
Stayed 1 night in Apr 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful both in reception and in the restaurant. The room was spacious and really comfortable and clean.
Stayed 1 night in Apr 2025

8/10 Good

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Effie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jaime L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY ACCECIBLE POR EL TRANSPORTE PUBLICO Y EXCELENTE PARA ACCEDER AL TERMINAL 5
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Heathrow T5 for an overnight stay (before or after a flight) with or without parking. Also perfect for visiting and travelling into London with easy, convenient transport links.
Stayed 3 nights in Apr 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pods from airport to hotel
Stayed 1 night in Apr 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service
Great location for T5 and the POD was really easy to use. The room was small and the double bed felt smaller than a double, but the convenience of the hotel and its transport to T5 made up for it.
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location for T5 and the POD was really easy and quick. Room was small and double bed felt small, but the location and convenience of it all made it worth it.
Stayed 1 night in Apr 2025

8/10 Good

greg

Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

It was convenient for what I needed
Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpfull and polite. Our room was clean and just right. So very easy for public transport. very easy access to heathrow airport. We loved the place and would return.
Stayed 1 night in Apr 2025

4/10 Poor

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is no elevator on this property and you must carry luggage up or down stairs to access any of the rooms. This was NOT noted in the booking and would be a major issue for someone with mobility issues. The downstairs rooms do not feel safe and the property overall is very old and worn. It's right by Heathrow so the plans are literally flying over the hotel and it is very loud.
Stayed 1 night in Apr 2025

8/10 Good

Vera

My room was clean and comfortable. However getting to the hotel was complicated and tiring.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Very nice people
Stayed 1 night in Apr 2025

10/10 Excellent

Fergus L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

handy for T5 heathrow

very handy for terminal 5 and with the POD to take you to the hotel. The room was ok but the bathroom was very small but for a night or two its ok.
Stayed 1 night in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to from Heathrow terminal 5. Staff were very helpful and friendly. The beds and bedding are very comfortable. We opted for the breakfast before heading back to Heathrow to catch a train to our next destination. We would definitely stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Hilary

Liked: Property conditions & facilities
The bathroom could be updated. The shower was very slippery. A mat for the tub could help
Stayed 1 night in Apr 2025

2/10 Terrible

Oliver

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Incredibly dissatisfied with our stay. Only stayed here as it was supposed to be easy to get to T5, and the Masters (golf) was on. This hotel was advertised as having sky sports and I even called up night before to check they’d have it on. I was told yes, just ask the staff to switch it on. We arrived having had a horrendous effort trying to get to the hotel.. better off in the Premier Inn. The golf wouldn’t work as they didn’t have the licence… great. Literally an advertisement outside the property saying that have sky sports. Oh.. and beers are £7! Long and short of it is if you have the money, stay in T5 (Sofitel?). Otherwise, you’re better off in the Premier Inn just up the road from this one. Will not be returning.
Stayed 1 night in Apr 2025

4/10 Poor

Michaela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Stayed 1 night before flying out on holiday, the room was very small and cramped. Extremely dated and dark. It was just me and my 11 year old and we struggled with the size. Beds were rock solid. Ate at the on site restaurant which was the worse thing I’ve ever eaten, safe to say went to bed hungry - they also kept pushing a wine offer for a bottle of wine. I was a solo adult???
Stayed 1 night in Apr 2025