Firstly Hotels.com or the `hotel` itself need to change the wording on the booking. Under `Optional Extras` (yes, this means you don't have to pay it!!) it says `Housekeeping is offered for an extra charge of GBP50`. If you're going to be pedantic with English this would mean it is optional etc. I argued this with Hotels.com who accepted their error. Thanks Hotels.com - you're not the problem! What is the problem is that this is NOT a hotel. To get attention on arrival, I had to shout up the very narrow and tight staircase - mind you don't knock the washing machine tucked into the stairwell on the way up! I booked a `double` bed but was given a single room." This pulls out into a double" I was told. Yes, all very well, but considering the size of the room that would leave me 1cm to move around.ÂŁ50 for cleaning?!? Someone is taking the mick here. Perhaps the last person paid ÂŁ49.99 as the extractor fan in the bathroom was full of dust, cracked tiles and although cleanish, wouldn't rate this place at all.I know a few of the local businesses around here and on talking with them the next morning, the feedback from them also confirms that this is not a hotel.Linen, towels etc were ok. Wouldn't say they were the luxury items described in the original post, but they would do. I got better in Premier Inn Hub last time - will go there next time, shame they were full this time around.
Netflix offered? Erm , no. In fact the TV reception was terrible. Don't stay here, its not great.
