This hotel features a front desk available during limited hours. Housekeeping is available on request.
WNS Hotel offers 10 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas and includes desks. This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower. Housekeeping is provided on request.
During your stay at WNS Hotel, you're just a quick walk from River Thames.
Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
10 minutes by car from The Arena and 10 minutes from Tower of London
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transport
Offsite parking available (GBP 20 per night)
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Guest services
Housekeeping on request
Accessibility
No lift
Room amenities
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Desk
Heating
Laptop workspace
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 20 per night (5 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 11:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property is also known as
WNS Hotel Hotel
WNS Hotel London
WNS Hotel Hotel London
WNS Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 21 out of 54 reviews
10 - Excellent
21
Rating 8 - Good. 21 out of 54 reviews
8 - Good
21
Rating 6 - Okay. 6 out of 54 reviews
6 - Okay
6
Rating 4 - Poor. 3 out of 54 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 54 reviews
2 - Terrible
3
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Ben
9 Feb 2026
Liked: Cleanliness, staff & service, amenities
Compact , clean , well priced and positioned for canary whalf
Location was the best part, in walking distance for canary wharf and by the water. Amazing! Close to the train and restaurants
Katherine
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Jamie
14 Dec 2025
Liked: Cleanliness, staff & service, amenities
On arrival we were greeted with a friendly member of staff, the room was spotless and spacious
Jamie
Stayed 1 night in Dec 2025
Verified
4/10 Poor
Graeme
28 Feb 2026
Liked: Cleanliness, staff & service, amenities
There was a party going on until the wee hours in the next room each night of my stay. I sent a message to the hotel after my stay and never got a response.
The room itself was fine, but I couldn't get any sleep because of the noise.
Property was spotless handy to the 02 and staff were very helpful and friendly
Diane
Stayed 3 nights in Apr 2025
Verified
2/10 Terrible
Joanne
3 Feb 2026
Liked: Cleanliness
Disliked: Staff & service, amenities
Room is clean and spacious but poor customer service. Pillow is very thin. Shower door fell off the rails and nearly fell on our friend while in the shower. Escalated this to the receptionist but he just shrugged it off. Not coming back here.
Stayed here for a visit to the O2. Good location close to transport links. Nice clean rooms, recently renovated. Only downside was no aircon/fan so had to keep windows open which meant noise from outside could be heard. Will definitely stay again.
We booked this for its closeness to the O2. It ended up, not that accessible for the O2, the outside of the building and area isn’t the best but the room itself made up for it, spacious, modern and very clean. So overall, great value for the price
There are many very negative reviews for this Hotel on other sites but it has recently be refurbished and is in a good location, clean and staff helpful only downside is no air conditioning
The room was nice. There didn’t seem to be room service. Had to ask for more towels and a trash bag since I was there for 4 nights. Overall it was great.
The place has been renovated. Everything looks new and very clean. I was afraid of some bad reviews but it was not the case. We spent a nice and quiet night.
I was worried as i had read teally bad google reviews, however this was pre renovation. The building isnt aesthetically pleasing but one you are inside, it is immaculate. The staff were brilliantand extremely helpful. Woukd recommend to all.
Tina
Stayed 1 night in Mar 2025
Verified
6/10 Okay
Esme
18 Oct 2025
Liked: Staff & service
A bit odd… value for money
Odd rooms, separate toilet/shower to share with others. The sofa chair was stained and the pillows underneath the cases were very yellow. Wasn’t filthy but wasn’t cleaned to a good standard - lots of dust and some of the plug sockets were broken. Tv wasn’t facing the bed/chair so would have hand to stand to watch it! Bathroom was very clean. Staff were lovely. Good location and value for money I suppose if you’re not going to be spending a long time in there.
I recently stayed at this hotel and found the room to be very clean, with a comfortable bed that ensured a great night's sleep. The toilet and shower facilities were also clean and well-maintained. Overall, the room offered excellent value for the price. It's conveniently located about 20 minutes away from the O2 Arena, making it a great choice for events.
The only downside is the need for more plug sockets; I could have used a few extra for all my devices. The staff were exceptionally friendly and even escorted me to my room, which added a personal touch to my stay. Overall, I had a wonderful experience and will definitely be back!
Very clean and spacious room. We had low expectations reading the reviews but surprised us a lot!
Showed to our room by a lovely man. We just used as a base as we had a gig at 02. Complimentary water, tea, shampoo, conditioner and shower gel.
Would definitely use again. Used for a girls weekend. Informed the staff when we would roughly arrive, as i got a message asking. No one was on the desk when we got there so i called the number from the website and a member of staff turned up within 5 mins. Friendly and polite. Room modern and clean!
Small room , bathroom outside the room , tv didn’t swivel on bracket so just faced the door side on to the bed cleanliness could have been better but not awful