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The Maiden City Hotel

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Photo gallery for The Maiden City Hotel

Bar (on property)
Reception
Reception
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
22 Strand Rd, Londonderry, Northern Ireland, BT48 7AB
  • Place, Guildhall
    ‪3 min walk‬
  • Place, Museum of Free Derry and Bloody Sunday Memorial
    ‪4 min walk‬
  • Place, Derry City Walls
    ‪9 min walk‬

Room options

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

The Maiden City Hotel

Along with free use of bicycles, this hotel has a 24-hour front desk and free Wi-Fi in public areas.
The Maiden City Hotel offers 43 accommodations with a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include complimentary bicycles.
During your stay at The Maiden City Hotel, you're just a quick walk from Derry Visitor and Convention Bureau. Free WiFi in public areas is available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a lift
  • On-site recreation includes complimentary bicycles
  • Steps from The Peoples Gallery and The Nerve Centre
The Maiden City Hotel offers its guests a lift. WiFi is free in public spaces.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 9-hole adjacent golf course
  • Bicycle storage
  • Free bicycle rentals
  • Golf clubhouse

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

The Maiden City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 76 reviews
Rating 8 - Good. 9 out of 76 reviews
Rating 6 - Okay. 3 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a lovely stay in the Maiden City hotel. Beautiful decor friendly staff and our room 304 was excellent with a lovely view looking right up to Austin’s in the diamond. Would definitely recommend this hotel for a city break.
Stayed 1 night in Feb 2026

2/10 Terrible

Annamarie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
We were a party of 4 ladies with 2 rooms booked for 2 nights paid for in full with cancellation insurance cover included. This was booked & confirmed on Hotels.com 24hrs before arrival at the hotel. Whilst on the Hotel.com site to seek 2x double rooms the Maiden City Hotel only had 2 rooms available’ 2 x 3 bed rooms. Booking was confirmed & I received a receipt for full payment. On arrival the hotel only had one 3 beded room available. They had arranged a camp bed in the room for the 4th guest which required a further payment of £80 in total for 2 nights. This was paid in cash at checkout on Sunday 1 Feb. At hotel reception we were informed the balance for payment was zero ( which was correct as it had been paid for in advance) but full payment was for 2 rooms for 2 nights and we only got 1. At no time did the hotel inform us of breakfast times etc so none of the party had breakfast of any description on either of the 2 days. I need to know how I go about obtaining a refund for the room we didn’t get. Please advise or send me contact details to request the refund.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eamonn

Liked: Cleanliness, staff & service, amenities
The room was spotless ,, and Taylor at reception was fantastic. Made us feel at home from the moment we arrived. Mark in the bar was amazing and makes fantastic Cocktails. We will definitely stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Place was Spotless the staff was really nice and helpful. Will definitely be back!
Stayed 3 nights in Jan 2026

10/10 Excellent

Majella

Stayed 1 night in Jan 2026

8/10 Good

YING, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff, business friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great continental breakfast great service. Very close to city literally 5 minutes walk.
Stayed 1 night in Dec 2025

10/10 Excellent

marie

Liked: Cleanliness, amenities, property conditions & facilities
Rooms immaculate bed comfortable . Breakfast was plentiful couldn't fault it
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Romeo

Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff members were all amazing especially Mary on reception
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

6/10 Okay

Francis

Room was lovely staff was nice but was waiting on room to be ready and was told to have as drink in bar which had to paid for
Stayed 2 nights in Nov 2025

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Siobhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will definitely be bk Breakfast great 👍 choices of what u wanted Most comfortable bed and friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities
Very comfortable beds. Breakfast was delicious and all staff were very friendly.
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice venue in a good location.
Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Continental breakfast could have had eggs
Stayed 1 night in Nov 2025

10/10 Excellent

sheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Being in the center of town, you can walk to so many things. We were here for Halloween, so it was perfectly located within walking distance to the walled city and the parade route. Staff were extraordinary, especially Franchesca (the hardest worker) and a woman in the breakfast room who made each person feel very special. Wish I knew her name.(Wire rim glasses)
Stayed 4 nights in Oct 2025

8/10 Good

Stuart

Travelled with family
Liked: Property conditions & facilities
Lovely hotel and central to everything. 90% of the staff were incredibly kind. Just one staff on arrival not so warm and a little intense. Otherwise breakfast staff, bar staff were so kind and could not do more for you! Breakfast was plentiful and fresh with lots of variety for adults and children. Beds so comfortable and pillows! Towels need addressing Body towels just about covered my 9 year old! But otherwise very comfortable room. Would definitely stay here again when in Derry.
Stayed 3 nights in Oct 2025

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, Great Location, Large clean and spacious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities
Newly renovated, this great little hotel punches above its weight class! Staff were kind and courteous. No fridge in the room but they refrigerated medication for me. I would have liked a safe in the room but in fairness, I probably didn’t check the room details closely enough to notice if it was offered. The shower includes a rain shower head and a removal spray and the water pressure was AAA+ Very conveniently located and a nice little breakfast.
Stayed 3 nights in Oct 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Doors banging all night. Terrible nights sleep. Room (101) very warm even though it was cold outside. No AC or system of air circulation, just 1 small window, and yes, the radiator was off. Very strange, sauna-like environment. We asked for a fan, and they did provide a desk fan. No parking. Best option is the multi storey next door which is £12 per day, if you ask for the deal. Can’t even stop outside the hotel to drop people off. Double plug socket needs tightened to the wall. Two towels per person, one small plus one very small. We asked for more and they were provided. No fridge, but perhaps the more expensive rooms have one. WiFi is good, as is the smart TV. Nice cold breakfast (the toast was warm) in a nicely decorated room. City centre location is good but I’m guessing the neighbouring hotels have better standards. We checked out a day early due to sleep deprivation/heat/noise.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025