Tru by Hilton Longview

2.5 star property

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Photo gallery for Tru by Hilton Longview

Exterior
Terrace/patio
Reception
Fitness facility
Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3037 N. Eastman Rd., Longview, TX, 75605
  • Longview Regional Medical Center
    ‪17 min walk‬
  • Longview Mall
    ‪3 min drive‬
  • Maude Cobb Convention Center
    ‪9 min drive‬
  • Longview, TX (GGG-East Texas Regional)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Longview

Hotel in Longview with free breakfast and fitness centre
Along with a fitness centre, this hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Limited housekeeping is available.
Tru by Hilton Longview offers 90 accommodations with complimentary newspapers and a hairdryer. 50-inch LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Longview. During your stay, you're just a quick walk from Hinsley Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes on foot from Hinsley Park and a 2-minute drive from Longview University Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business centre. A fitness centre, a terrace, and an arcade/games room are also featured at the business-friendly Tru by Hilton Longview. Self parking is free.
Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Longview Hotel
Tru by Hilton Longview Longview
Tru by Hilton Longview Hotel Longview

Tru by Hilton Longview Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 656 reviews
Rating 8 - Good. 121 out of 656 reviews
Rating 6 - Okay. 54 out of 656 reviews
Rating 4 - Poor. 27 out of 656 reviews
Rating 2 - Terrible. 30 out of 656 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, so glad no carpet!
Stayed 1 night in May 2025

8/10 Good

Tammy, Longview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and near shopping and restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property clean modern well organized
Stayed 2 nights in May 2025

8/10 Good

Judy R

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good Stay

Always clean and comfy here. This time the front desk lady wasn't too friendly....not exactly rude but no hello, how are you just check in and nothing more. OK...well everyone has a bad day maybe the last people to check in was rude to her.
Stayed 2 nights in May 2025

8/10 Good

Kim

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Friendly staff Clean, comfortable room
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, new hotel.
Stayed 2 nights in May 2025

8/10 Good

Ameerah

Stayed 2 nights in Apr 2025

6/10 Okay

Leticia, Saginaw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I come in to town once a month and i choose a different hotel sometimes just to see which one ill like better. This one was just mid. Parking was a little tricky for a box truck, staff was friendly. The room waa clean. The bed wasn't as comfortable as I would like. Felt flat. The room was small compared to other king rooms. Lighting was dim even with all the lights. Room was more modern style. The shower though, had great water pressure and the hot water was perfect. Small bathroom but shower was a nice size. A little stingy on the towels but it was just for one so ok, maybe ya'll put out more depending on guest. Over all just ok. I doubt if I stay here again. I didn't see any coffee maker in the room but was available in the lobby. I'll keep searching till i find the perfect one to stay at every month.
Stayed 1 night in May 2025

8/10 Good

Irene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the overall look of the property, lobby and rooms. My biggest complaint is the walls seem rather thin. I could hear man next door sneeze and lots of noises throughout the late night hours. More insulation would be nice.
Stayed 1 night in May 2025

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loving Tru by Hilton

I just love staying there so much. The staff is amazing. The hotel is super clean. I feel very safe and it’s just right there. Everything’s around you definitely my go to place.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Tyrone

Stayed 1 night in Apr 2025

6/10 Okay

Candy

Liked: Staff & service
Stayed three nights. It is a trendy fun college dorm mindfulness experience. Games to play with family or visiting guest! So, fun and chic! Dorm furniture in hotel room to the pillows, mattress & bed style. Not as comfy. Bath & drying Towels a bit harsh, but hot shower water was divine. Water pressure for the commode flushing an issue due to lack of [water pressure] from the City of Long View; aspect of it. I did have some concerns during my stay. Gym room is smaller size but serves its purpose. Had to ask for gym towels, and hand sanitizer. Cleanliness is a key in hotel hygiene of wiping down daily especially in gym, hotel rooms and breakfast table areas. Breakfast is served daily. I was hoping for yogurt, or waffles but loved the oatmeal, and eggs with chicken sausage- upon a request. Along with the toast and bread choices, fruit, cereal, milk and juices. Staff were friendly and assertive. Breakfast food handlers very polite and professionals hardworking ladies setting up breakfast daily. If you’re looking for a University / College experience this is a great hotel in Long View, Texas. Smoking outside is not separated; as you sit outdoors meaning no designated smoking area. Upgrade in outdoor sitting area needed. I did have a few work maintenance request per my stay which housekeeping and maintenance both were attentive and professional. Great area in the heart of Long View with its many stores for shopping and dinning. Enjoyed my stay here overall for a great price!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love visiting Tru Hotels!

Once again, Tru came through as an excellent place to stay while traveling. The staff was extremely courteous and helpful. The hotel and room was clean. The snack and breakfast choices were awesome!
Stayed 1 night in Apr 2025

10/10 Excellent

Jahshaan

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working in Marshall TX

Very nice hotel and excellent staff.
Stayed 4 nights in Apr 2025

8/10 Good

Kristen

Stayed 1 night in Apr 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service

Pets Priority Over People

We have stayed at Tru hotels throughout our cross country travels for years. In fact, we purposely stayed in certain towns because a Tru Hotel was there. We liked that they were reasonably priced and eco- conscious. Over the last year we've noticed a few changes that have made us very dissappinted in the brand and so, we decided to no longer stay at any Tru hotel. Their prices have seemed to significantly increase; breakfast quality has seemed to decrease; and it seems that pets are now priority over people. I have pet allergies and apparently there are no rooms reserved as "pet only". Animals can be in any room, dander and all, even with "deep cleaning" allergens may still be present. I don't understand why there can't be "pet only" rooms or entire floors just for pets. It is unfortunate that corporate has taken this policy to allow pets anywhere and that our once favorite place to stay is no longer on the "list".
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and staff was friendly and attentive. But the pool was closed, pump problem they said. But thats ok...
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Quincy

Stayed 2 nights in Apr 2025