Our stay was disappointing for the price. When we arrived, a maintenance worker was there and mentioned the previous guests had a huge party that left the property in bad shape, requiring repairs and extra cleaning. Both bathrooms were a mess, and the separate one-bedroom house was unusableâthe toilet was dirty, floors filthy, and pillows stained. Our daughter had to sleep in our bed (none of us slept well), and our son on the couchâwhich isnât a double sofa bed as listed, just a storage bench.We received no compensation for losing the extra room. A cleaner was sent the next day, but the host initially acted like we were exaggerating and asked for photos. Even after sending them, I had to repeatedly confirm both bathrooms would be cleaned.Communication was frustrating. I called both listed numbers, including the emergency contact, but no one answered. I had to rely on email, and after I sent photos, the host stopped responding until the next day.The hot tub wasnât working and was filthy due to having no cover. The kitchen had only three spoons, making breakfast for eight difficult. Also, Universal Studios is at least a 20-minute drive away.Overall, we wouldnât recommend staying here.