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Pasadena Inn at Old Town

2.0 star property

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Photo gallery for Pasadena Inn at Old Town

A modern interior with a green sofa, two orange armchairs, and a round table.
A laundry area with three washing machines and a dryer.
A bathroom with a shower, toilet, and sink.
A hotel room with two beds, each with a patterned pillow and a white pillow. There is a wall-mounted lamp above the beds.
A building with a sign for 'Pasadena Inn'.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Place, Old Pasadena Historic District
    ‪10 min walk‬
  • Place, Pasadena Convention Center
    ‪10 min walk‬
  • Place, California Institute of Technology
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a radiator, and a framed picture on the wall.

Room, 1 King Bed

7.8 out of 10
Good
(121 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, bedside lamps, a desk with a chair, a television, and a framed picture on the wall.

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with a patterned pillow and a white pillow. There is a wall-mounted lamp above the beds.

Room, 2 Queen Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Pasadena Inn at Old Town

This smoke-free motel features concierge services, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out and tour/ticket assistance. Housekeeping is available on request.
Pasadena Inn at Old Town offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Pasadena Inn at Old Town 's great location gets high marks from our customers. During your stay, you'll be within walking distance of Pasadena Convention Center. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from Pasadena Convention Center and a 3-minute drive from California Institute of Technology
As a guest of Pasadena Inn at Old Town , you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Pasadena Inn at Old Town also features concierge services, laundry facilities, and express check-out. Free self parking is available.

This Pasadena motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 10 April 2026 to 31 March 2027 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and noon
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

Pasadena Inn at Old Town Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 343 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 140 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , amazing staff .
Stayed 1 night in Feb 2026
Verified

8/10 Good

Cliff

Liked: Cleanliness, staff & service, amenities
It was decently priced
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed very comfortable, the staff members were pleasant.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and really appreciate the late check-out accomodation.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Cindy

Liked: Property conditions & facilities
Location was close to everything. Cleanliness could be better but we only stayed 1 night so not bad for a quick trip.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities
The staff was courteous, the room was clean, affordable and convenient to the convention center.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Clarita

Liked: Cleanliness, staff & service
Breakfast only bagel and small muffin and to go cereals only 😰
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Excellent location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Laura

Staff in the lobby are super nice and attentive. Some hiccups with the electrical in the room but managed. Room was clean and plenty of towels.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
The woman who checked us in was fantastic.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
it was a nice place with good workers and very helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Really nice joint. Staff was amazing and the free complementary breakfast is die for. 4 thumbs up.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and great shower pressure
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, decent breakfast, and free parking.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verna

Liked: Cleanliness, amenities, property conditions & facilities
Yes, I liked my room, breakfast & all the amenities. great location to Old Town and local transportation. I would stay there again, thank you!!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jennifer E

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good customer service.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Great
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

LINDA

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has really slipped downward. Toilets run constantly, rooms smell like urine, repairs are shoddy, and the place feels greasy and filthy. We have gone there for years, but will NOT stay there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great value! Good free breakfast, didn't get to use the pool but looks clean!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yuuki

Liked: Staff & service, amenities
The hotel is old and the room was dark. But all the staff members were extremely kind and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Clean and free parking.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025