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Highland Gardens Hotel

Property class: 2.5

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Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7047 Franklin Ave, Los Angeles, CA, 90028
  • Place, Hollywood Boulevard
    ‪3 min walk‬
  • Place, Hollywood Walk of Fame
    ‪5 min walk‬
  • Place, Hollywood and Highland Center
    ‪5 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Living area | Flat-screen TV

Executive Suite, 2 Bedrooms

  • 84 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Double Room, 2 Queen Beds

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Double Room, 2 Queen Beds, Kitchenette

Executive Double Room, 2 Queen Beds, Kitchenette | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Double Room, 2 Queen Beds, Kitchenette

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | Flat-screen TV

Executive Suite, 1 Bedroom

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Highland Gardens Hotel

This hotel features an outdoor pool, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and concierge services are on-site.
Highland Gardens Hotel offers 72 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Highland Gardens Hotel, you're just a quick walk from Hollywood Walk of Fame. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Academy of Magical Arts and 3 minutes on foot from Hollywood Walk of Fame
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. An outdoor pool, a library, and a vending machine are also featured at the business-friendly Highland Gardens Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Los Angeles hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Built in 1954
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 8 January 2023 to 19 August 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 750.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD750.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Highland Gardens Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highland Gardens Hotel Los Angeles
Highland Gardens Hollywood
Highland Gardens Hotel
Highland Gardens Hotel Hollywood
Highland Gardens Los Angeles
Hotel Highland Gardens
Hotel Highland Gardens
Highland Gardens Hotel Hotel
Highland Gardens Hotel Los Angeles
Highland Gardens Hotel Hotel Los Angeles

Highland Gardens Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 191 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 265 out of 1000 reviews
Rating 4 - Poor. 138 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Very basic; needs a deep clean badly. Staff was cordial.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Teresa

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
La estancia estuvo bien pero la limpieza del lugar estaba muy mal la recepción estaba muy sucia y los pasillos del hostel
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Proximity to what I wanted to see.
Stayed 4 nights in May 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever booked. Looks really good online until we arrived. The front door was broken. The room reeked of cigarettes and dogs. The walls looked as if they hadn’t been cleaned/washed in months and the kitchen chairs were dirty with cigarette burns. The Manager did move us into a nicer room. However it smelled like a sewer. LAPD showed to another room banging yelling LAPD with guns cocked 10 deep. NEVER will I EVER stay here again. Book at your own risk!!!
Stayed 2 nights in May 2021
Verified review

6/10 Okay

Brittany

Liked: Cleanliness
The hotel was overall what I expected, but there were some glaring issues. No coffee or breakfast like was listed. No washcloths. And the other guests can be very loud at all hours of the night. However, the staff was attentive and friendly, it’s in a convenient location, and the free parking is amazing.
Stayed 1 night in May 2021
Verified review

2/10 Terrible

destiny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty dirty room

The pictures didn’t look nothing like the rooms. Rooms was nasty dirty and Tweakers lives there up all night. My room was not good won’t go there no more.
Stayed 1 night in Apr 2021
Verified review

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t ever book through hotels.com

HORRIBALE place looks like a half way house for druggies blood stains on the wall holes in the bathroom walls checked in at 6pm and left home at 10pm I have a newborn and a wife absolute disgusting I lost 400$ on this trip I didn’t get any refund and I will never book through hotels.com they are just as bad tried two days in a row for them to contact the hotel both times said I’d get email confirming some type of refund but I never did HORRIBALE
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the way that it has a kitchen and the dining area Inside the room... comfortable beds.... Friendly staff members at Check-in... Plenty of space to move around full-size fridge always helps ...everything works...underground parking... good stay over all...thank you
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Need new housecleaners

Stayed here many times!! But the cleanliness have gone all the way out the door! The carpets were filty, the walls were dirty, counters and floors weren't cleaned! Very disappointed
Stayed 1 night in Sep 2020
Verified review

4/10 Poor

Will

Disliked: Cleanliness, staff & service, property conditions & facilities
The building was an architectural beauty, but what they don't tell you is that it's also an SRO. There seems to be a lot of folks staying their involved in a lot of illicit activity.
Stayed 3 nights in Sep 2020
Verified review

6/10 Okay

RodneyM

Liked: Staff & service, amenities
Disliked: Cleanliness
I travel a lot, I spend a lot of time in hotels and have since the early 90's. I've built and renovated hotels and casinos.I have diamond status with several large chains, but my heart still yearns to properties like this. I stayed here after severing a relationship with a property that I had stayed at for the last 5 years, often twice per month 2-3 days per stay. I like to stay at the same place. I'm looking for my new regular stay in LA, I look at the following: Safety & Surrounding Area Cleanliness & Hygiene Professional, Accommodating & Friendly Staff Amenities -Late Check Out, Business Services, Snacks on Site Ingress/Egress/Parking Value This is a historic hotel. Janis Joplin died here in 1970 when I was 8 months old. Many other stars and musicians stayed here in Hollywood's golden age. First the Pros: 1- Very nice & accommodating Staff. This makes up for a LOT if not all of the shortcomings. 2- This Hotel gave me (as a first time guest, a 2PM Late Check Out) This is
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and attentive Good value, good location
Stayed 2 nights in May 2020
Verified review

8/10 Good

Heiko

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ikonisk hotell som kunne trenge litt oppgradering

Det var et hyggelig 5-dagers opphold på dette ikoniske hotellet. Dessverre mye støy i gangene og iskalde gulvfliser. Ellers er det meste enkel 2,5 stjerner standard. Personalet er varierende men helt Ok. Vi fikk se rom 105 der Janis Joplin bodde og døde. Veldig sært og spennende. Beliggenheten er perfekt. Garasje var også kjærkomment. Anbefales veldig.
Stayed 5 nights in Feb 2020
Verified review

4/10 Poor

NotStoked

Disliked: Cleanliness, property conditions & facilities
Great location, lobby is beautiful, good rates. That's it for the stuff I liked. This was my third stay at this hotel. I always expect the rooms to be a bit run-down, but this last time was just gross. The room was dirty. The carpets were filthy and lifting up off the floor. The hardware in the bathrooms had been ripped off and left un-repaired. There was a mysterious dark substance splattered on the walls by the bed. The worst was the shower. There was thick, black mold growing everywhere. The only part of the room that seemed remotely clean was, thankfully, the bedding. The rooms are LOUD, especially in the morning. I realize it's a busy part of Hollywood. Traffic sounds are expected. I didn't expect hours of a man singing loudly in the hallway, or loud banging sounds like pipe-work happening all around us at 7am.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and the place for this price. Good breakfast.
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a good cleaning. Cobwebs, Mold in bathroom. Had to request housekeeping to clean the dishes since they left no cleaning supplies
Stayed 8 nights in Dec 2019
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

great location

The location is excellent and the staff are really nice. We stayed in the cheapest rooms and they are not in the best of shape - the carpets in particular really need attention (as did the side of the bed for our friends which was stained) But, I would stay there again and just pay for a better one as it seemed that at least some of the better rooms have had more updating. And, again, the location is fantastic and the people friendly. Just don't rent the cheapest "city view" rooms or at least recognize they aren't in the best condition.
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service

Okay stay

The carpet in the bedroom had a lot of stains. The sofa was not a sofa bed like how it was stated in the description before we booked.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Fatima

Liked: Cleanliness, staff & service
Great location to stay. Underground garage parking is great. The hotel is over all good the rooms however could use a pick me up. The mattress was pretty old and not comfy and the coaches had stains on them. Kinda pricy for condition of room but it served it purpose for a one night stay
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Sol

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bad property old style and the breakfast is to disgusting not recommend this hotel
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
I would not recommend staying here!! We had the room w/the kitchenette & it was a dump!! The beds were awful it was old no counter space in the bathroom. We needed a plunger for the toilet and the staff said you arent the first or the last so apparently there are plumbing issues. The first floor looks nice not sure why we were put on the 2nd fl which was awful. Couldnt find an elevator had to carry all our bags ourselves upstairs. Parking is underground in a creepy garage. Would not stay here again!! The only good thing is its not far from Hollywood Blvd.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Another choice

Lobby is nice. Beds are uncomfortable, room is dirty and street is loud.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Upgrade!!

I stayed here last weekend for my birthday. I’ve stayed here before with some friends and liked it. When I checked in on my birthday Sean at the front desk was super nice and helpful. And when I got to my room and opened it I realized that he upgraded my room and gave me two bottles for my birthday from the hotel. Really made me birthday extra special. I’ll definitely will be coming back here frequently.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shawn always does a great job

Fantastic day wonderful people great front desk
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wounderful here the hosts do more than enough to make sure you have what you need. Ill definately be staying here everytime I go to LA thank you
Stayed 1 night in Nov 2019