Our stay was disappointing from the start. We were unable to check in at the designated time because the cleaning crew was still there from the previous guest. Upon entry, we found visible stains on the carpet and furniture, heavily stained pillows and sheets, and towels that were dingy and worn. There was a moisture spot on the living room ceiling, the front yard was overgrown, the BBQ needed cleaning, and the massage chair was ripped. The arcade game, which influenced our booking as we were traveling with two teenage boys, was not operational. The spa was also not clean upon arrival. To his credit, Jeremy sent a pool technician after we raised concerns, but this did not change the overall condition of the stay.When we respectfully addressed these issues, the host stated that we âsound like we donât have money and are trying to get some money back.â That comment significantly impacted our experience. Words matter, and the interaction set a negative tone for the remainder of our trip.We tolerated the accommodations due to limited availability during Los Angeles All Star Weekend, but none of our guests were satisfied. While the property is in a hidden location close to everything in Inglewood, our rating reflects the cleanliness issues, maintenance concerns, delayed check in, and host interaction.