While traveling, the host called us to inform us of flooding in the house due to the neighbors unit, we were devastated, but within an hour, she got us relocated to another house that was fabulous. She made sure we made it there and had great instructions and that we were happy with the property when we arrived. She checked in to make sure we were enjoying our rental so i can't say enough good things about the host. unfortunately i can't comment on the unit as we never made it there, but the host was truly great and helped us save our vacation!