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The Westin Pasadena

4.0 star property

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Photo gallery for The Westin Pasadena

Pool
Courtyard
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
191 N Los Robles Ave, Pasadena, CA, 91101
  • Place, Pasadena City Hall
    ‪5 min walk‬
  • Place, Pasadena Playhouse
    ‪7 min walk‬
  • Place, Pasadena Convention Center
    ‪8 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪35 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Double Beds

8.4 out of 10
Very good
(85 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(200 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(73 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

Classic Room, 1 King Bed (Hearing Accessible) | Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Pasadena

Hotel in Pasadena with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and valet parking. Housekeeping is available on request.
The Westin Pasadena offers 350 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pasadena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at The Westin Pasadena. During your stay, you're just a quick walk from Pasadena City Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy Californian cuisine while dining at Ventanas
  • Cooked-to-order breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 10 minutes by foot from Pasadena Convention Center and a 5-minute drive from Rose Bowl Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly The Westin Pasadena. For a fee, parking is available.

This 4-star Pasadena hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Ventanas – This restaurant specialises in Californian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Living Room Lobby – On-site bar.
The Store – This café only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 11.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 28 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 16 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Living Room Lobby
  • The Store
  • Ventanas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Lift (153 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 23 2025 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Fee for in-room wired Internet: USD 11.95 per night (rates may vary)
  • Self-parking fee: USD 28 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pasadena Westin
Westin Hotel Pasadena
Westin Pasadena
Westin Pasadena Hotel
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
The Westin Pasadena Pasadena
The Westin Pasadena Hotel Pasadena

The Westin Pasadena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1078 out of 1732 reviews
Rating 8 - Good. 301 out of 1732 reviews
Rating 6 - Okay. 159 out of 1732 reviews
Rating 4 - Poor. 111 out of 1732 reviews
Rating 2 - Terrible. 83 out of 1732 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Stayed 4 nights in Aug 2025

10/10 Excellent

Beenish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Al

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sivaji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharmila

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar

As expected for a hotel
Stayed 1 night in Aug 2025

6/10 Okay

Zi You

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Out of date room
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2025

10/10 Excellent

Sharmila

Liked: Staff & service, property conditions & facilities, room comfort

Met my needs

Hotel was in a great location and had the comfortable Westin beds. Check in staff was lovely. Not one of the nicer Westin’s I’ve stayed at - definitely looking a bit tired. Bedspread had stains on it and bathroom was okay (could use a refresh). Also not great that the self-park did not have in/out privileges at $19/day (only valet at $28/day did).
Stayed 1 night in Aug 2025

6/10 Okay

Douglas, Fallbrook

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Marriott Westin Doubletree Pasadena Hotel Attention: Mr Tim Lusher 191 Los Robles Avenue Pasadena CA 91101 Dear Mr Lusher, Recently I made a reservation at your lovely hotel. We had last stayed there when it was a Doubletree Hotel thirty-five years ago to celebrate my wife's 40th birthday and we thought to mark her 75th birthday it was time to do it again! When travelling to your premises we were shocked and dismayed to open an email informing us your swimming pool was not in service! While the pool was not first and foremost in our decision-making in choosing your location, it was a significant factor, a factor that should in someway be compensated for, given the degradation of your product and our desires. Consequently, I responded to this email and so inquired. I got no response. Givem the lack of response, prior to arrival, I phoned your hotel and asked for you. A lady by the name of Jessica answered the phone, she said you were in meetings. I asked for a return call. She said you were a very busy man. I again asked for a return call. She in essence suggested at least three times that I was a "dumb ass" for not seeing on Expedia's site that the pool was closed. What I did see, and I went back subsequently to confirm, was on the lead page a beautiful photo of your swimming pool (with no red letters with embossed overlay stating closed). On that page I then chose "select you room" where I was taken to another page with another beautiful picture of the swimming pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Adelaida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area surrounded by beautiful architecture.
Stayed 1 night in Aug 2025

8/10 Good

PEGGY

Stayed 3 nights in Aug 2025

4/10 Poor

Ishmel

Liked: Cleanliness, staff & service
Pool was closed
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Samantha

Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with restaurant on site and others within walking distance. Located in a historical part of town. Very clean inside the room and throughout the entire hotel. Friendly helpful staff. Reasonably priced. Would highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

yuko

Stayed 1 night in Aug 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Val

Not great

This hotel is tired. The room was okay but they gave me a urine stained sheet and the pillow had something on it.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to stay again
Stayed 1 night in Aug 2025

8/10 Good

Bhavna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Donak

Stayed 1 night in Aug 2025