The rooms and common areas are very clean and smell great, and the beds are soft and comfortable. The hotel appears nicely renovated overall, though the pool and spa are dated. Staff were kind and helpful, and the location is excellentâwithin walking distance to Starbucks, several good restaurants, and Universal Studios.
That said, noise is a major issue. The walls are extremely thin, and you can hear everythingâloud TVs, crying children, and even a couple in the room above us that kept our family awake for about an hour. We were told there were only two floors, but the hotel actually has three, and we were placed on the middle floor. Being on the top floor likely would have helped, so I strongly recommend requesting it.
Maintenance was another concern. The shower drain was slow and flooded the tub, and the sink made loud, intermittent noises that were disruptive enough that we had to keep the bathroom door closed. The air conditioner is also loud and blows very forcefully. The rooms are somewhat dark, the windows do not open, and one window was not properly sealed, causing a cold draft in our childâs room.
Additional notes: the in-room phones do not work, USB ports are only in the bathroom (bring a charging cube), there are plenty of outlets, a small fridge, microwave, drawers, and closets are spacious.
Overall, the cleanliness really saved this hotel. Itâs a good value if youâre on a tight budget, and our second night was quie
