Hard Rock Hotel Los Cabos All Inclusive

Property class: 4.5
VIP Access

Choose dates to view prices

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

Aerial view
Creator video - submitted by Jet Set with Sarita
5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Interior entrance
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473
  • Place, El Cardonal Golf Course
    ‪5 min drive‬
  • Place, Diamante Golf Courses
    ‪8 min drive‬
  • Place, Quivira Golf Club
    ‪22 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Rock Suite Ocean View Two Bedroom

  • Sleeps 7

Deluxe Family Two Bedrooms

  • Sleeps 7

Junior King Suite

  • Sleeps 3

Room Luxury with Sea View

  • 48 sq m
  • Sleeps 3

Room, Ocean View (Rock Royalty, King)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Oceanfront (Rock, Swim-up, Personal Assistant)

  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Terrace, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Oceanfront (Rock, Personal Assistant)

  • 115 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (King)

8.0 out of 10
Very good
(23 reviews)
  • Garden view
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, Partial Ocean View (King)

8.2 out of 10
Very good
(80 reviews)
  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room (Swim-up King)

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, 2 Queen Beds, Partial Ocean View

7.2 out of 10
Good
(17 reviews)
  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Room, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 97 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Terrace, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 164 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Oceanfront (Rock, Swim-up, Personal Assistant)

  • Ocean view
  • 164 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

  • 164 sq m
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

Deluxe Room, 2 Queen Beds (Gold)

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Ocean View (Rock, Personal Assistant)

  • Ocean view
  • 164 sq m
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

Room, 2 Queen Beds, Ocean View (Rock Royalty)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed (Gold)

8.0 out of 10
Very good
(15 reviews)
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 4

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 4

Deluxe Partial Ocean View King

  • Sleeps 3

Deluxe Partial Ocean ViewTwo Queen Beds

  • Sleeps 3

Rock Royalty Ocean View King

  • Sleeps 3

Rock Royalty Ocean View Two Queen Beds

  • Sleeps 3

Rock Suite Swim Up Ocean Front Two Bedroom With Personal Assistant

  • Sleeps 7

Rock Suite Ocean Front Two Bedroom

  • Sleeps 7

Platinum Deluxe Room With Swim Up

  • Sleeps 3

Deluxe Platinum Room

  • Sleeps 2

Rock Suite Rooftop Terrace Ocean View Two Bedroom

  • Sleeps 7

Deluxe Gold Two Queen Beds

  • Sleeps 3

Rock Suite Swim-up Ocean Front One Bedroom

  • Sleeps 3

Rock Suite Ocean View One Bedroom

  • Sleeps 3

Rock Suite Ocean Front One Bedroom

  • Sleeps 3

Deluxe Swim-up King

  • Sleeps 4

Rock Suite Ocean Front One Bedroom With Personal Assistant

  • Sleeps 4

Rock Suite Ocean View One Bedroom With Personal Assistant

  • Sleeps 4

Rock Suite Swim-up Ocean Front One Bedroom With Personal Assistant

  • Sleeps 4

Deluxe Gold King Room

  • Sleeps 3

Rock Suite Rooftop O. View One Bedroom W/Assistant

  • Sleeps 3

Room Deluxe

  • 48 sq m
  • Sleeps 4

Room Deluxe with Sea View

  • 48 sq m
  • Sleeps 3

Family Room -7 guests- Deluxe

  • 96 sq m
  • Sleeps 7

Suite Deluxe with Sea View

  • 115 sq m
  • Sleeps 4

Suite Deluxe

  • 163 sq m
  • Sleeps 7

Suite Deluxe

  • 115 sq m
  • Sleeps 4

Suite Deluxe

  • 163 sq m
  • Sleeps 7

Suite Deluxe with Sea View

  • 115 sq m
  • Sleeps 4

Suite Deluxe

  • 163 sq m
  • Sleeps 7

Suite Deluxe with Sea View

  • 115 sq m
  • Sleeps 4

Similar properties

About this property

Hard Rock Hotel Los Cabos All Inclusive

Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Los Cabos All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Hard Rock Hotel Los Cabos All Inclusive offers 639 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cabo San Lucas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock Spa® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and detox wraps. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Los Cabos All Inclusive. During your stay, you'll be close to Diamante Golf Courses. Features include free WiFi in public areas and free self-parking, plus 5 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 8 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to massages, body treatments or manicures and pedicures at Rock Spa®
  • Services include a children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 3.5 mi (5.6 km) from Diamante Golf Courses and 7.4 mi (11.9 km) from Marina Del Rey
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Los Cabos All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hard Rock Hotel Los Cabos All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a health club. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Hard Rock Hotel Los Cabos All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas hotel.

Hard Rock Hotel Los Cabos All Inclusive has 8 restaurants on site.
Late-night fare is available from 24-hour room service.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Children's club

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 36 treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3200 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3200 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive

Hard Rock Hotel Los Cabos All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 746 out of 1285 reviews
Rating 8 - Good. 220 out of 1285 reviews
Rating 6 - Okay. 134 out of 1285 reviews
Rating 4 - Poor. 75 out of 1285 reviews
Rating 2 - Terrible. 110 out of 1285 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Terriann

Stayed 5 nights in Jan 2026

8/10 Good

Harpreet Kaur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was outstanding, just wished there was more resort style entertainment during the day
Stayed 4 nights in Jan 2026

2/10 Terrible

Matthew

Stayed 4 nights in Jan 2026

6/10 Okay

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a good experience. Clean room, good food and drinks. The sales pitches felt too frequent and aggressive though, often having to say no multiple times to the same person before being left alone.
Stayed 7 nights in Jan 2026

10/10 Excellent

Gerald, Minneapolis

Liked: Cleanliness, amenities, property conditions & facilities
Clean, well maintained facilities, friendly and helpful staff.
At the pool.
Stayed 5 nights in Jan 2026

10/10 Excellent

Seann, Nanaimo

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food was great and the Deluxe Family suite was perfect. We have 2 kids and 2 adults in our group. Poolside Wood fired pizza, Italian Restaurant and steakhouse were very good. Spa was great as well. Hydrotherapy session was great with steam room and sauna. Melli doing activities in the pool was awesome and kids enjoys volleyball and water aerobics daily. Our poolside waiters were Fredi and Neto and they were unbelievable. I didn’t want to go back to Mexico after my last Cancun visit but my wife convinced me to try Cabo and the Hard Rock. We went for 7 days and rooms were great and all had good mattresses, bathtubs and showers. Maid service each day was great as well. Nightly activities were great as well. Great place to watch NFL playoff football as well. Great atmosphere. Couldn’t really ask for more in a resort and the service from the 3 individuals above in particular made the stay next level and enjoyable beyond my expectations. Booking again next year.
Stayed 7 nights in Jan 2026

10/10 Excellent

Firdos

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jan 2026

10/10 Excellent

Tate

Stayed 5 nights in Dec 2025

8/10 Good

Yama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

10/10 Excellent

Dena Koerpel, Belmont

Liked: Cleanliness, property conditions & facilities
Everything was excellent!! We loved it! Room service was the BEST so fast and so good! The concierge Hussein went above and beyond for us. We couldn't find him when we were leaving to thank him personallywe had a terrible experience unfortunately with the people that were putting together the excursions and we’re offering free excursions in exchange change for having us attend a presentation. Our backs went out during the trip. We were in a lot of pain and we could not go on the excursion, nor could we walk around the whole property for the presentation when she misled me to believe that it was in a room sitting or something for one hour. Then when it came right down to it, it was going on extensive walks around the property and inspecting and looking at various rooms and things. Inappropriate for us we couldn’t do it so we tried to cancel, and then we were told that we would still have to pay for the excursion, even though we could not attend because of medical issues. Very, very disappointed at that and ultimately we got out of it and had to sign a settlement agreement saying we would not discuss it. Well, I’m discussing it now. I guess that’s OK because you asked for the info, you asked me to tell you how everything was and as far as the hotel goes, it was wonderful, but those services for those people that were doing that well that was abysmal, and I felt that they were liars and cheats, and just as bad as the people in the airport right before you walk outside in SJD. .
Stayed 10 nights in Dec 2025

6/10 Okay

Bonnie

resort was good, not many options and a little outdated.
Stayed 5 nights in Jan 2026

10/10 Excellent

Scott brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was amazing and will definitely come back next year
Stayed 7 nights in Jan 2026

2/10 Terrible

Pablo

Travelled with family and small children
Disliked: Amenities
This review is to inform, not complain or provide feedback. This is information I would have wanted before booking The hotel operates like a cruise ship. Activities run all day, but most are structured around cost control and operational efficiency rather than guest experience. Pool hours end early, rules are unusually restrictive, and policies are designed to simplify operations. The issue is that the entire operation is built around selling timeshare Despite being all-inclusive, it is only inclusive at a very basic level. Anything better requires payment, in many cases, payment is not possible unless you first go through the “Vacation Planning” desk, which is the disguised timeshare operation. The adults-only pool has no shade, while cabanas sit unused but can only be accessed through Timeshare desk. The spa credit offered at check-in also requires going through the same desk Restaurants are first-come-first-served, but lines can reach an hour. Food quality is consistently poor, not due to preparation but to low-quality industrial ingredients The kids club is heavily restricted. In a hotel of this size, limiting access to 15 children at a time, parents are made to reserve the day before. Staff are friendly but clearly inexperienced and unprepared In short, service is poor by design. Staff are polite and apologetic but powerless. If you are comfortable with friendliness masking minimal service, this hotel may work for you. I am not the target guest and not going back.
Stayed 4 nights in Jan 2026

10/10 Excellent

Meghna, SAN ANTONIO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good All Inclusive hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

Arman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4.5 star for families - not as luxurious as proper 5 star resorts like Garza Blanca, but more kid-friendly amenities and entertainment.
Stayed 7 nights in Dec 2025

10/10 Excellent

Ashor, skokie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Great i love it ❤️😍
Stayed 5 nights in Dec 2025

10/10 Excellent

Briana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The food was absolutely amazing! The hotel staff were friendly and helpful and the circus show was amazing!
Stayed 10 nights in Dec 2025

10/10 Excellent

Nahad, Lorton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing food everywhere on site, the best restaurants. Manual at the Mayan restaurant is the best server I’ve ever had!(And I’m from Vegas!) beautiful pools, great bar service and quality of alcohol! Can’t wait to come back later this year already!
Room service included
The best cafe
Views on views
Views
Stayed 5 nights in Dec 2025

10/10 Excellent

Shayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean resort, lots to do.
Stayed 10 nights in Dec 2025

10/10 Excellent

Nakul

Stayed 6 nights in Dec 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful week after Christmas at the Hard Rock Los Cabos. The resort is beautiful, the staff was friendly and the food was excellent, especially for an all inclusive. We loved our room- swim up suite. That was a great option for our family to have a more private pool in the afternoons. The room was not that large, but it worked for our family of three. Our favorite restaurants were Umo, Zen and Toro. Visited the spa for a few massages one day and that was a great experience as well. Would definitely recommend!
Stayed 6 nights in Dec 2025

10/10 Excellent

Jacob Cole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience! Room housekeeping was great, bar service was excellent. Welcome mimosas at the Market was a nice way to start each day. Lots of entertainment for the kids. Appreciated the entertainment staff, although could use more female dancers. Pool seats were hard to come by, but staff was very helpful. All of our dining experiences were wonderful, except the first night we ate at the main area Mexican restaurant and the service was a little slow. Italian and Japanese were our favorite. Staff were all very friend and attentive. We booked 2 tours through the hotel, and they were smooth sailing from transportation to tour guides. All excellent! Spa service was very nice with the perk of complementary hydrotherapy. Massage was just ok as the pressure was a little light. Will definitely recommend and plan to return! Gracias
Stayed 6 nights in Dec 2025

6/10 Okay

Fawad

Stayed 4 nights in Jan 2026

4/10 Poor

Alfredo

Stayed 4 nights in Dec 2025

2/10 Terrible

Shalamar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MOLD in Bathtub, shower & outdoor tub! This was a suite. Filthy. Floors wet with hairy floors. Yuk! Flies over all Buffett food areas. Will hold you hostage for pay if you don’t have your bracelet for the room entry. No drinks offered upon arrival. Once you check in they stick workers on you to try to get you to do a house tour for free stuff, once they see you can’t be hussled, those guys are angry at you. No hospitality. No greeting you or smiling at you. The women workers here have terrible attitudes! The kids club is a joke! Location sucks! Good luck.
Stayed 4 nights in Jan 2026