The room was in good condition, the staff were friendly, helpful and courteous. However the heating in the room did not work the first night, there was plumbing pipes going through the room which made sounds all night, and there was a green fire exit sign inside the room, which was lit all night.
Clear communication on location and parking prior to arrival. Th staff were friendly and quick to show me to my room, which was much bigger than I expected. It could do with a lick of paint but at 6ft5" the shower head was plenty high enough although doors were a little low and be careful of the large chandelier in the middle of the room.
I dined in the restaurant and the food was amazing, overall I would definitely stay here again.
I was in Loughborough for work, so needed something at short notice - Caravelli fit the bill perfectly. Walking in the place smelled amazing - the benefits of being attached to a fantastic restaurant. The staff were very helpful, and explained everything really well.
I was shocked when I got to my room - it was HUGE, with a real fireplace. Far from the usual bookings I would usually make. The bed was big and comfortable, and the room was warm.
I didn't have breakfast, as I had to leave early, but again - looked amazing.
I'll definitely be back
Booked with parking to be told my room does not come with parking luckily room to park
Room ok bed comfy but needs a deep clean star carpet filthy and room carpet dirty
Italian restaurant good
Brilliant breakfast, the best continental I have had. Great choice and service
Bed was comfortable, room cosy, and plenty of self service tea n coffee options.
Only problem in the room was that the tv remote would not control the tv, so had to go to the tv to change channel's etc..
I did teport this but nothing was done!