The room was in good condition, the staff were friendly, helpful and courteous. However the heating in the room did not work the first night, there was plumbing pipes going through the room which made sounds all night, and there was a green fire exit sign inside the room, which was lit all night.
Clear communication on location and parking prior to arrival. Th staff were friendly and quick to show me to my room, which was much bigger than I expected. It could do with a lick of paint but at 6ft5" the shower head was plenty high enough although doors were a little low and be careful of the large chandelier in the middle of the room.
I dined in the restaurant and the food was amazing, overall I would definitely stay here again.
I was in Loughborough for work, so needed something at short notice - Caravelli fit the bill perfectly. Walking in the place smelled amazing - the benefits of being attached to a fantastic restaurant. The staff were very helpful, and explained everything really well.
I was shocked when I got to my room - it was HUGE, with a real fireplace. Far from the usual bookings I would usually make. The bed was big and comfortable, and the room was warm.
I didn't have breakfast, as I had to leave early, but again - looked amazing.
I'll definitely be back
Booked with parking to be told my room does not come with parking luckily room to park
Room ok bed comfy but needs a deep clean star carpet filthy and room carpet dirty
Italian restaurant good
Brilliant breakfast, the best continental I have had. Great choice and service
Bed was comfortable, room cosy, and plenty of self service tea n coffee options.
Only problem in the room was that the tv remote would not control the tv, so had to go to the tv to change channel's etc..
I did teport this but nothing was done!
Welcomed in nicely
car parking very tight
Food in restaurant outstanding - superb taste and good value
Room excellent - better than last time I stayed -chose a better room !
On the negative then someone else parked selfishly in the carpark making it extremely precarious to get out - should have been stopped and was charged at dinner for something i didn't have - only noticed today
Very tight parking space but ok, stayed in the Huntingdon room, which only has a slated blind in window, there was a curtain rail but No curtains therefore light shined through all night from the building nearby, the room adjacent has some sort of water issue bubbling constantly, So overall had very little sleep. Will not return!
Very friendly Italian restaurant with rooms.
The room was comfortable and a good size, but was adjacent to the toilets the restaurant guests used. I came out of my room a couple of times just as men were coming out the gents which was a bit off putting.
The room was clean and comfortable if a tiny bit dated.
The food and the service in the restaurant was very good although i was a bit sad to find myself eating alone for most of my meal in the annex as the restaurant was I assume full.
My biggest complaint was that the music while dining in the annex was very loud, but I felt a bit too embarrassed to ask them to turn it down, two ladies were also eventually shown to a table near me and did ask. It was a lot more bearable then.
Breakfast was a continental buffet whcih was fresh and very nice.
Overall a very nice place to stay and very easy with the restaurant downstairs.