The room was stuffy. There was no ventilation to let fresh air in as window cannot be opened. The filter in bathroom was not working either. There was no air conditioning and was told May and June was when they switch off their filters??We had to request for a fan. It was a very uncomfortable pricey stay for a standard room. Some sockets were not working. One of the lift wasn't working during our stay. Very disappointed overall. Will not recommend.
No hot water for a shower in the morning, only heat source in the room was a radiator, television did not work and there was no food available outside of the service times that you had to pre book for. Not great and will not stay again.
The food was ok, but breakfast was overcooked. We found the bed too hard for our liking, but that could be just us. The rooms are spacious and clean. The staff were friendly and helpful but the hotel could do with more staff. We had to wait for five minutes to check in because there was no one at reception.
My stay was disappointing. The price was high and I was expecting more.
The staff & customer service was excellent.
Staff helped me with bags to my room and the room location was very near the room.
It was not an accessible room
I did not bring my scooter from the car.
I would say it was more of a hostel booking with individual rooms not shared rooms.
Breakfast was self service.
Athletes village is just next to our son's halls of residence so very very convenient. Parking was good. Staff, especially at check in, were lovely. Would definitely stay again.
Attempted to change date of booking 2 weeks earlier ( not an unusual request) and Expedia , had my payment but no success indealing with hotel or did not make the effort .
Last time I will pay through an Agent for a hotel booking!
Nice little hotel within the Lboro Uni campus. Rooms are pleasant and well presented. Food selection not great but there is a small kitchen downstairs serving a buffet of quality food but itâs not cheap.