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21c Museum Hotel Louisville

4.5 star property

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Photo gallery for 21c Museum Hotel Louisville

Front of property
Room (Asleep in the Cyclone) | 1 bedroom, premium bedding, down duvets, minibar
Interior
Fountain
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar
  • Gym

Explore the area

View in a map
700 W Main Street, Louisville, KY, 40202
  • Louisville Slugger Museum
    ‪3 min walk‬
  • Kentucky International Convention Center
    ‪8 min walk‬
  • KFC Yum Center
    ‪8 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Luxury Double Room, 2 Double Beds

Luxury Double Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, minibar

Luxury Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(62 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | 1 bedroom, premium bedding, down duvets, minibar

Suite, Corner

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Double Bed (Rooftop)

Apartment, 1 Double Bed (Rooftop) | 1 bedroom, premium bedding, down duvets, minibar

Apartment, 1 Double Bed (Rooftop)

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room, Accessible

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Atrium)

Suite (Atrium) | 1 bedroom, premium bedding, down duvets, minibar

Suite (Atrium)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Balcony

Room, Balcony | 1 bedroom, premium bedding, down duvets, minibar

Room, Balcony

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Asleep in the Cyclone)

Room (Asleep in the Cyclone) | 1 bedroom, premium bedding, down duvets, minibar

Room (Asleep in the Cyclone)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Accessible

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Accessible

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

21c Museum Hotel Louisville

Luxury hotel with full-service spa and 24-hour fitness centre
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking. Change of towels is available on request
21c Museum Hotel Louisville offers 91 accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at 21c Museum Hotel Louisville. During your stay, you're just a quick walk from Louisville Slugger Museum. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and yoga classes
  • Guests have great things to say about the restaurant and the clean guestrooms
  • Steps from Louisville Slugger Museum and 8 minutes on foot from Kentucky International Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
21c Museum Hotel Louisville offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury 21c Museum Hotel Louisville. Parking is available for a fee.

This 4.5-star Louisville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Proof on Main – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
21c Museum Hotel Louisville is listed in the 2014 Condé Nast Traveller Gold List of the world's best places to stay.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Proof on Main

Things to do

  • 24-hour gym
  • Full-service spa
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

21c Hotel Louisville
21c Hotel Museum
21c Louisville Hotel
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Louisville 21c Hotel
Louisville 21c Museum
Museum Hotel 21c
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21c Museum Hotel Louisville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 767 out of 1010 reviews
Rating 8 - Good. 140 out of 1010 reviews
Rating 6 - Okay. 59 out of 1010 reviews
Rating 4 - Poor. 24 out of 1010 reviews
Rating 2 - Terrible. 20 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to check in early. Room is clean and breakfast is great.
Stayed 1 night in May 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and amenities
Stayed 1 night in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Stylish, fun hotel with great location. Love the penguins and an evening stroll through the art gallery with complementary bourbon. Nice treat!
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Henry, Murray

Liked: Cleanliness
My main problem with the hotel is in the public areas it smelled bad.
Stayed 1 night in May 2025

10/10 Excellent

Mina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jacob

Stayed 1 night in May 2025

8/10 Good

Carla

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Dwight was the one person who made the hotel a 5 vs the overall 4 we gave it. He was extremely helpful in all situations Front desk attendants were not that helpful or seemed to always be “busy” $32 a night for valet parking was ridiculously high for the price for guest that stay there. Might even be a reason I would not return.
Stayed 3 nights in May 2025

10/10 Excellent

CHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love 21C perfect hotel. In gorgeous downtown Louisville
Stayed 3 nights in May 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my family stay was super great! We really enjoyed our self. The breakfast was real good, Beds was comfortable.. This place was very laid back and relax.
Stayed 2 nights in May 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Beautiful hotel with interesting art to look at. Nightcap is a nice touch. Centrally located with lots to do in the area.
Stayed 1 night in May 2025

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was facing the interior of the hotel so our view was of the hotel walls. There was no view at all so it’s good that we were only there for an overnight stay but I would have expected more for the expensive price. Also there were a lot of people there for picture taking for the room and they were very loud. They were promptly told to leave the hotel. Also there was an event that night so it was quite noisy in our room until 11 pm. It was quiet after that time. We stayed at another hotel prior to 21C and were on the 18th floor with a river view which was fantastic and we should’ve stayed there the last night. Instead we wanted to experience this one also for the museum but the display was a disappointment at this time. I am sure that changes though. The front desk staff was nice and they even held the door for us each time we arrived and also was very helpful with parking. I read that the food was great but we did not visit the restaurant. The photos on the wall of the bar was quite a surprise and made us a bit uncomfortable. However the staff there was also very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Ghayth

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey, Sewickley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and great shower. Quiet room. Terrific location walking distance to many places downtown. Would be a five star but for absence of good workspace in room (no desk). Not an issue for non-business travel, but if you need to work in the room, there is not a good comfortable place to do so.
Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th birthday trip

It was a great stay at Red Penguins Inn. We appreciated the art work and displays. The only drawback was the hotel has no gift shop and coffee station. Otherwise, it was perfect!
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
If you love modern art and a bit of whimsy on top of comfortable beds and a fantastic bathroom, you’ll love 21c!
Stayed 1 night in Apr 2025

10/10 Excellent

Elayne, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing combination of art and hospitality. Great ambiance, staff, food. Large & quiet rooms, nice amenities with respect for the environment. Good gym, good downtown location close to museums and highways. I’ll return here again & try this chain in other cities. Highly recommend it.
Stayed 4 nights in Apr 2025

6/10 Okay

PIERRETTE

Travelled with group
Liked: Staff & service
Access to the museum was the amenity I appreciated. Customer service was good. Southern hospitality showed. However the mattresses are extremely firm and the water in the shower was not hot. There was also an escalated price for Saturday evening due to a city event. That city event was canceled prior to our stay and the cost per night was not changed. Also that weekend nightly rate makes no sense for a hotel without a pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fun Hotel with a really nice sub art and Exhibits and great location for walking the Louisville downtown. We definitely recommend staying here and we will stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025