This was by far one of the most disappointing hotel experiences I have ever had. The receptionist was downright RUDE and completely unprofessional. When we arrived, the entrance door was locked. The receptionist saw us standing outside in plain view and blatantly ignored us. Even when another guest inside pointed out that we were waiting, the receptionist just shrugged. I have never experienced such disrespect in hospitality. The manager on duty was Pete Patel.
The area was clearly not safe, perhaps thatâs why the entrance door was locked. But it was extremely rude of the receptionist to keep us waiting outside the locked door.
The room itself was no improvement. It had a horrible, lingering odor that made it uncomfortable to stay in. The so-called âbreakfastâ was an absolute joke â very few options, poor quality, and not worth the time. To make matters worse, they tacked on an extra parking charge that was never made clear during booking.
Between the appalling staff behavior, the unpleasant room, the pathetic breakfast, and the hidden fees, I would strongly advise anyone to look elsewhere. This hotel has no sense of customer service or care for its guests.
