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Hilton Garden Inn Louisville Mall of St. Matthews

3.0 star property

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Photo gallery for Hilton Garden Inn Louisville Mall of St. Matthews

Bar (on property)
Lobby
Daily cooked-to-order breakfast (USD 16 per person)
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Bar
  • Breakfast available

Explore the area

View in a map
400 Sherburn Lane, Louisville, KY, 40207
  • Place, Mall St. Matthews
    ‪2 min walk‬
  • Place, Baptist Hospital Louisville
    ‪17 min walk‬
  • Place, Norton Women's & Children's Hospital
    ‪2 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(31 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Flat-screen TV

Deluxe Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Flat-screen TV

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Louisville Mall of St. Matthews

Pet-friendly Louisville hotel connected to a shopping centre, 3-minute walk to Mall St. Matthews
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Change of towels is available on request
Hilton Garden Inn Louisville Mall of St. Matthews offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Louisville Mall of St. Matthews. During your stay, you'll be connected to a shopping centre and just a quick walk from Mall St. Matthews. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at The Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Mall St. Matthews and a 2-minute drive from Baptist Hospital Louisville
  • Pets welcome for a fee
Hilton Garden Inn Louisville Mall of St. Matthews offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Louisville Mall of St. Matthews. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Louisville hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 9:00 AM.
The Garden Grille & Bar – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 16 for adults and from USD 8 for children
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Self-parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Louisville Mall St. Matthews Hotel
Hilton Garden Inn St. Matthews Hotel
Hilton Garden Inn Louisville Mall St. Matthews
Hilton Garden Inn St. Matthews
Hilton Garden Inn St Matthews
Hilton Garden Inn Louisville Mall of St. Matthews Hotel
Hilton Garden Inn Louisville Mall of St. Matthews Louisville

Hilton Garden Inn Louisville Mall of St. Matthews Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 849 reviews
Rating 8 - Good. 158 out of 849 reviews
Rating 6 - Okay. 38 out of 849 reviews
Rating 4 - Poor. 14 out of 849 reviews
Rating 2 - Terrible. 16 out of 849 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 5 nights in Aug 2025

8/10 Good

Dana

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Nice, but…

The hotel is in prime location, next to the mall and plenty of restaurants. Our issue was the smell of pot in the lobby and on the elevator. The pool was nice and we had it to ourselves. The beds were comfortable. But then we were expecting the usual free breakfast. To our shock, it was NOT free and the buffet was $16. We decided to go to McDonalds instead.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen, Chevy Chase

Quality of hotel experience did not match price compared to Hampton Inn and suites
Stayed 1 night in Aug 2025

4/10 Poor

Stella

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
they charged my card alot more than i was told at check in. they charge for seevice pets which i have never experienced before. They also charge you to park at the hotel and NONE of this is disclosed when checking in. So please be warned when you arrive, you'll be charged for random things without your concent. manager is unresponsive.
Stayed 2 nights in Aug 2025

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

sherette

Liked: Amenities
clean and right across from the mall.
Stayed 2 nights in Aug 2025

8/10 Good

Spencer, sellersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Connor

Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Curt

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not up to standard

A/C didnt work properly. Blackout shades did not come down, shower needed maintenance
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paid a little too much I do believe.

I was a little surprised that for the amount I paid for the room that breakfast was not included. I was also surprised that I was expected to pay $2.oo a piece for the water bottles they left in the room for coffee. I also chose to stay at this particular hotel because they had an indoor pool. It was not working during our stay. Only one elevator was working, and considering all the rooms were sold out, it made waiting to get to and from our room around 20 minutes (waiting 10 leaving and waiting 10 returning.) Besides that, the room was clean so that's always a plus!
Stayed 2 nights in Jul 2025

10/10 Excellent

sherette

Stayed 4 nights in Jul 2025

10/10 Excellent

Melinda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent staff, super clean room. Nice amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Jul 2025

8/10 Good

Michelle

Stayed 1 night in Jun 2025

10/10 Excellent

Roslyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025

6/10 Okay

Vicki

Travelled with partner
I liked the location downtown but there were several reasons I won’t stay there again. Didn’t really look like the pictures. The shower arm was broken and the coffee maker did not work. The tv did not have streaming capability. Parking was $21 not $10 like in the description.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for night before flight
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to food and mall for shopping.
Stayed 1 night in Jun 2025

10/10 Excellent

Teina

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jun 2025